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December 2023 by Jillaine Scheffer
Balloons bursting before an event and a terrible refund process! A gift card refund cause they couldn’t use a picture of the receipt. Your prices, customer service, and merchandise suck.
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December 2023 by Diana Deomic
Why do the meanest and unhappiest people work at a place that’s supposed to be fun? Shoutout people who work in the balloon department
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December 2023 by Jason
Great selection of all types of occasions. Well stocked shelves.
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November 2023 by Elise
My order was completely messed up and when I went to pick it up they claimed my Calgary number was long distance- meaning they couldn’t call me. When I told them to honour their pricing and order she just went to the back and left me there until I gave up and left.
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September 2023 by Marisa Scarbeau
Staff are friendly, and the stock of items is generally great. There is plenty of parking (including handicap) right out front. I love being able to quickly stop in for plates/cutlery or a small hellium tank. This location is great for purchasing balloons and having them filled immediately for your event. They always seem to be able to make time for it!
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September 2023 by Amanda Heinrich
*Edited my review from 3 to 5 stars from 8 years a go. They now have really good signage up on how long each balloon type lasts!Their balloons have a 24 hour promise to last. Normally I find they last longer, but the $20 bouquet I just bought lasted 24 hours including the big one. I think it is too bad they can't extend the time for the balloons to last as you often need to purchase them the day before an event. Also, I got my 3rd choice of large balloons as the first 2 were sold out. I have had good service and enjoyed the selection in the store other visits.
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September 2023 by G Gen
Bad selection. Tons of stuff for Halloween which is two months away, and nothing for Oktoberfest in one month.
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July 2023 by Diana Rozak
Thank you Angeline at the Sherwood Park location for your customer service and assistance in arranging a 90th birthday balloon bouquet. I really appreciate your pleasant and helpful nature.
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July 2023 by Beatitudes
Needed foil balloons refilled, they did it while Dollarama doesn't. Also bought new balloons from a huge selection.
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July 2023 by Andrew Richards
Huge selection, lots of seasonal party ideas!
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March 2023 by Sylvia Bilodeau
Having a party, you for sure find everything you need here.A bit on the expensive side though.
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January 2023 by Sabrina Khan
Closes 8pm , not 9pm, please update hours. Thank you
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January 2023 by Karyn Gaunt
No problems ordering balloons ahead of time, pickup was fast and easy. Only downside is the amount of birthday themes that they have seem to have decreased.
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December 2022 by Cheyanne W
Ordered masquerade masks online for a themed Christmas party, only to have the order canceled THREE DAYS before the party because they sold the masks to someone else. I had ordered other masks online but they were going to be arriving too late due to a delay, so when I bought these ones from Party City, I CANCELED the other order!! Where am I supposed to find masquerade masks in a specific color scheme with only two days left? I'm extremely unimpressed. If the stores can't take items off their shelves that are already purchased, then they shouldn't be offering online ordering.
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December 2022 by Sarah Vos
Was helped by a man named Jose (I believe) and he was amazing. So friendly and patient. Helped us out with everything we needed and answered all our questions. Was quick and the balloons he did were awesome and stayed floating for a long time.
