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November 2023 by Jesse Donaldson
Went at 6pm st night on a Thursday. I was the only one in the store, stood around for 10mins while the manager was flirting with the young cashier in the animal adoption room. Super unimpressed. Plus their cost for pet food is crazy high.
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November 2023 by Travis Saunders
I take my kids there to get their fixed for the little critters. And they love it also, the staff is super friendly.
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November 2023 by jolene shepert
Customer service has always been great! Staff are great at answering questions. When asking about any animals they have there they are knowledgeable and answer honestly about the information they have. You can tell from staff interactions that they are passionate about animals and want to see the animals go to good homes.
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September 2023 by CSTJeffyo0
Fantastic environment have aton of quality stuff for reptiles and fish. And they keep their reptiles so well.
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September 2023 by Dayna Burnell
The critters are so well taken care of here, and the staff are very kind and helpful. It's clean and well organized, and the prices are competitive.
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September 2023 by Derek Ouellette
Staff was very helpful, they even have an area where you can play with the kitten ?.
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July 2023 by Shania Gage
Love this location! Walked in very clean and smelled good!animals were in clean habitats and had lots of care provided❣️ ended up bringing home a beautiful baby budgie ❣️❣️
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June 2023 by Nathan Bissett
Friendly staff and incredibly well adjusted animals. That alone says so many good things about this location.
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April 2023 by Courtney Bullerkist
This was by FAR the worst experience I have ever had for customer service. We have purchased 2 sets of snails and all of them have died. When we went in to talk to KS she was rude and unwilling to provide any sort of assistance. We brought the snails in a jar with a sample of water because they require that and it was simply not good enough. She refused to provide any sort of break even after explaining our situation. They offer a warranty that they make it near impossible to ever see a solution. Don't shop here unless you want to spend money on things that die and their employees simply don't care. Worst. Pet store, Ever.
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March 2023 by Zero Talent
Staff are friendly and helpful. Aquariums are crystal clear. Pet enclosures smell clean. Betta fish are in nice glass bowls with clean water and nice varieties. Lots of extras like drift wood and rock. Higher end foods and lots of accessories a little more expensive but I'd support a store like this all day long.
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March 2023 by Jen Cardinal
This is my go to store in Sherwood park for my fish. I always love when Callie is working! She is so helpful, knowledgeable and always so friendly! Thank you for being so awesome!
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March 2023 by Jamie Ryan
This store used to be clean and organized. The shelves are always dusty, unorganized and hard to shop. It’s gone down hill heavily. Management is rude, everyone’s always hiding the the little room beside the cash register. I was an avid petland shopping but not any longer.
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February 2023 by Sandy “Mawb11” Stoklosa
There are lots of different selections and reasonably priced. I believe they have a deal that you buy so many and get one free. Definitely check it out
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February 2023 by Nicole Greenough
Animals are available for viewing and handling. Animals look well cared for. Young lady who helped us buy fish was very knowledgeable and helpful!
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January 2023 by Ed
Friendly staff, decent prices, proper equipment - would definitely recommend dog training clients to shop here.
