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July 2023 by adam jomha
Got a letter saying I owe an undisclosed amount of interest on my mortgage. Called the number, was on hold for over 3h. Went in person instead of waiting on hold, the manager wouldn't even come out to help figure it out, and the self proclaimed "mortgage specialist" couldn't tell me how much I owe. He just kept whining in circles and telling me to call back and wait on hold. What a time to be alive. I asked how it's possible that they're begging for my money, but don't even know how much I owe them when I'm here to pay, and the suit just gives me attitude. At least the teller was nice and a decent human, can't say the same for the rest of the lizards there. If I was this bad at my job, I'd have been fired on the first day. I pulled my cash and closed my account, currently working with rbc to switch my mortgage over too. Thanks for coming to my Ted Talk™
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June 2023 by Ron Brenton
No pen to sign a check prior to deposit at the ATM. Most banks are like that now. Carry your own.
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January 2023 by sabrina santa
The worst customer service. I mean I don't know if I can even say that because you get no service.
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December 2022 by Sorayda Wildeboer
The service at this bank is getting worst everyday .
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November 2022 by Raghav Bansal
i will give 5 stars to Rubab shafiq one of TD employee within 30 mints she did complete every formality of new account she is helpful and kind in nature even My company accounts is in her hands tq mam for ur service...
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November 2022 by tallin holben
Great customer service. Super respectful and helped me every second of the way
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November 2022 by Karamjit Sidhu
Great customer service, Shaun was so nice.
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October 2022 by LisaW
Worst TD branch ever. 35 minutes to do a deposit time after time. Sadly can't do a wire or a US deposit without a teller. Staff undertrained, always new and sadly it is now my closest branch. I drive elsewhere.
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July 2022 by Michael Neuman
Good and accurate service. Well done
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June 2022 by Nicole A
Great staff, awesome service. This will be my branch of choice from now on.
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June 2022 by Fred Kempf
Absolute worst customer service in the history of customer service!!! An absolute joke!!!
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April 2022 by Amber Behiel
UPDATE: I emailed them as per their response. Never heard back… so that’s cool. Such an incredibly unreliable company.Was dealing with a mortgage specialist. Got pre-approved and everything was going great. Just sold my house and now I have some questions regarding bridge financing and a couple other things before putting an offer on a new house. My mortgage specialist has ghosted me. I’ve tried calling and emailing numerous times, as well as called this branch which is the one she is affiliated with. They couldn’t help me because she’s a mobile specialist and works out of her house. In a panic now as I need to purchase a new home since mine has sold and now I have to start the process all over again with a broker, rates have since increased so I doubt I’ll be able to get as good as one I had before. This is the most important purchase I’ll make in my life and I can’t believe this happened. I’ve never experienced anything so unprofessional. WHERE ARE YOU KRISTY CHAMULKE!?
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March 2022 by Kierran Potts
The branch was very unhelpful in resolving issue in regards to email they sent me
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September 2021 by Renee Bierworth
Manager is incredibly rude and unhelpful. Acts as if coming in to do business instead of using the online service is a burden. Any questions asked and acts as if you’re wasting her time. Terrible service. However, other employees are very nice.
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September 2021 by Chris Lynam
Customer service is awesome !! The Manager Lisa is super friendly and helpful. Great staff
