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March 2024 by Andrea Gonzalez
Excellent service, the French fries are delicious, they have a soda dispenser with many flavors, the bathroom was clean and smelled good, they definitely do a great job. Congratulations and thank you for being so kind.
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March 2024 by Shealynn Kalwajtys
One star is too many.We live on the outskirts of the city. My husband and I were heading home separate so he stopped and grabbed the kids JBCS easy cheap and the nutrition doesn't make me feel like a horrible mom.My 8 year is very picky he will only eat it with the patty, bacon and lettuce only. I check everytime, 50% of the time I hand it right back.Today my husband didn't check gets home, texts me and I was at sobeys so I told him to send me a picture and I would go grab him new ones. (We had no other dinner plans before hockey) keep in mind I'm actually in a hurry.I go in and 2 different ladies ask me if it was in the dinning room or the drive through. I said I didn't know but they kept going back in forth so I called him. He cam in the dinning room because drive through was busy.They carry on to making other people's orders, no big deal.After being there for 20 min I asked how long it will take and she said can you just wait... asked again about the dinning room and if I had the burgers, I said no we live 20 min outside of town he was home when he saw it was made wrong. Cause that's where my kids are.She said the burgers have to be there and they were not making it. I was pretty fired up first time rasing my voice to someone but my kids in public. I asked them if they planned on telling me while they seen me waiting for 20 min that they didn't plan on making them... she asked me to wait and like 5 ladies were hanging out by the drove thru I then hollared can someone come speak with me...At this point I said do you think I'd lie for 4 dollars... I'll buy the burgers for the love of God can I please have them made..I probably didn't say please actually.In hind sight I bet they thought he sat in the dinning room ate the burgers and then I was complaining an hour later... what throws me is the blatant disregard to help me, the slight ignorant giggles. I asked her 8 times if she was the manager finally she gave me the burgers and told me to check them. (Which she said early he should have checked them before he left)..Anyways we won't ever eat there again. Sadly I probably won't boycott all wendys because my very picky child will eat that. And it's not deep fried so it's an easy quick meal.These two burgers took more then an hour of my time today.And I would like to apologize to every person who heard me yell while eating their wendys.
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March 2024 by Jamie Lynn
Not the best Wendy's. No dipping sauce for my chicken strips and I specifically asked if there was ketchup in the bag and there was not.
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March 2024 by Emily Gamache
Fries were cold. Ketchup machine was low and not put together properly. Chicken sandwich was disappointing and also on the cooler side. Pop machine wasn’t stalked. Very disappointing
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February 2024 by Chris Oakes
The place was very dirty, the pop machine was out of multiple flavours, the ketchup dispenser was empty and when I told them that it was empty nothing was done other than giving me a couple
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February 2024 by Mykhailo Johnson
Terrible messes up most orders and foods cold 90% of the
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September 2023 by Kallen Kutschke
Worst drive through service ever!!! Not professional at all. When I was ordering it was like she wasn't even listening to what I was ordering. Long pause and then she comes back on and asks again what I wanted as she was laughing over the speaker and could be heard not speaking English. Got up to window to pay very rude is all I can say. Practically threw my food at me. Never again!!!
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September 2023 by Jessie Girletz (Eldr)
Terrible customer experience, the staff were extremely disrespectful to us.The ice cream tasted like steel, and the food was just bad every bad, I highly recommend you don't eat here.
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September 2023 by TIM MCCRAE
This location makes to many errorsManagement needs to be aware!After further review management is the issueCorporate needs to be aware!!!
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September 2023 by Cyrena Childs
We have avoided this Wendy’s for a bit because of the service and incorrect drive through orders but decided to give it another shot. What a mistake! We tried to go in to sit down for breakfast and the sign on the door says they open at 7:30 am. It was 9:00 am and the doors were locked. We did see some one in the drive through so we ended up going through there. One of us ordered the $5.00 bacon and egg croissant with potato wedges and their bacon and egg on a cheese biscuit meal. We pulled up to the window and were promptly informed that they did not have the cheese biscuit and asked if a croissant would be okay. We went to pay and the total seemed off so we asked them to confirm the order and they missed half the order. We got this fixed and got our food and headed home. We figured that it should be okay since we had gone over the order before paying. Well, we got home and both breakfast sandwiches were wrong! So frustrating! Never going back again. Too many fails at this location. I am surprised it is still in business. Zero stars - do not recommend.
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September 2023 by Mark Thomson
Staff are friendly, restaurant is horribly kept. Garbages over flowing, pop machine out of every option, counters a mess, no clean up after customers use tables.Seems to be understaffed or badly managed, only focusing on the drive-thru and skip side of business.
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September 2023 by Taylor Diener
My husband and I are regulars at this location and often enjoy having breakfast here it’s normally wonderful. We got two frostichinos from here on august 23rd with our breakfast and they were absolutely terrible. We went into the store and nicely asked the manager if they could remake them properly so we could enjoy them and we got turned away. Very disappointing we will not be back.
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September 2023 by MikeandAndrea Sloat
We waited 15 minutes at the counter. Someone said they'd be right with us, no one came. Some systems need to be put in place so people actually keep going there.
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August 2023 by Josh Lavallee
This Wendy's has the worst track record. The last four orders have been wrong but this takes the cake. I ordered French toast sticks and they gave me plum sauce instead of syrup! Unreal
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August 2023 by Claire Kryska
My god this has to be the worst Wendy's in Edmonton area. Would rate 0 stars if I could. The customer 'service' is literally non existent; the employees are rude and have no interest in helping the customer at all. Food quality is below mid.One time I was in the drive thru and the car in front of me had spiderman playing and I watched I swear to god like 1/4 of the movie through their back window while waiting in the DT.The management is so bad the next bad experience I have there I'm applying online to become the manager and firing everyone there.
