-
October 2023 by Rhonda Lee
We were dealing with 2 phones today. We had a few complications, but the sales clerk was able to help. I knew it was going to be a long process. He thanked us for our patience. He was very helpful & we managed to get what we needed. Always happy with the service we get at the Costco kiosk! Thank you!
-
September 2023 by Leta Shannon
Staff were friendly, polite, professional and did not rush me through
-
August 2023 by Charles Taylor
Helped my daughter get a new phone as she was on Freedom but will be working up north and requires better coverage.We stopped in at Costco and was helped by Abbas. He was courteous, helpful and made the process quite easy by going over the various options.He also installed a screen protector and assisted my daughter in transferring over the content of her old phone to the new one.I would recommend you see Abbas in the Sherwood Park Costco Mobility location for your next phone.
-
August 2023 by Shannah Calp
Parth set me and my children up with new phones with outstanding service. He made everything during my first visit to Wireless very easy and saved our family a ton of money. I will only be using Wireless etc at Costco for my family’s phone needs from now on!
-
August 2023 by Tina Gribby
There was no one at the booth so I texted the # and was told I was the first in line and to go back to the booth. After 15 mins, someone showed up, and based on what he said, it sounded like he didn't even know that I had been waiting for a long time. He was on his break, and had come back to see what time he had left on the clock he put out to say he was away from the booth.Frustrating that I had to wait so long, just to get authorization on a return, which the main Costco return desk couldn't do without a signature from the phone booth.I waited at the kiosk as I was told to return there as I was next in line.
-
August 2023 by Sandeep Singh
Had amazing experience. Got what i wanted. All the wireless staff was extremely professional and knowledgeable. Will recommend everyone.
-
August 2023 by Chelsey Niziol
They are too busy to provide good service. They take and need lots of time with each customer. They need more help to provide good service. Only 1 person working. No fault of employees.
-
August 2023 by Zachary McPherson
Excellent and receptive service. Allowed me to change my plan without any hindrances.
-
July 2023 by Karen Wells
Harry was absolutely amazing. Best customer service I have had getting a new phone. I have purchased all my phones from Costco and he was by far the best.
-
July 2023 by Erin Prefontaine
We always have great service at Wireless Etc. in Costco Sherwood Park! We’ve been getting our phones and plans there for ever & will keep going back.
-
May 2023 by Debra Boyda
We had a great experience. Harry and the rest of the staff were very polite and knowledgeable. We received a great deal!
-
May 2023 by Rob lee
Very helpful and knowledgeable. Did their best to get me the package and the ph I want. Getting a ph is usually painful. I’ll go back next ph.
-
April 2023 by Manuel Medina
Great support. Staff was patient and walked the extra mile with me making sure all my questions were answered!!!
-
March 2023 by Aya Ibrahim
Was so pleased with the service I received today from this cell phone’s kiosk . Abbas went above and beyond to help me find the perfect plans and phones.
-
March 2023 by Rita Barrett
I always prefer getting my phone's from Wireless in Costco. I always get really good deals and the service is always the exceptional. Sarah is so awesome and knowledgeable. She will do all the transfering from your old phone to new and explains everything you need to know. She is always there to help even after you purchase. Any issues she's the absolute best.
