-
October 2025 by BrentL. Guay
The service was great, friendly and efficient! He is our first call for any towing we need !
-
September 2025 by Mike Vandenbroek
Excellent service provided by a young but knowledgeable operator. Many thanks.
-
August 2025 by Dave
A family member had a car impounded. The staff was accommodating to help us get the situation figured out on short notice during a family crisis. It was much appreciated.
-
May 2025 by Mik
Had a great experience with Blacksmith today, got my vehicle stuck in an unconventional way and the tow driver was very polite and took the time to assess the situation so he didn't cause damage to the vehicle when he got it unstuck. He was also friendly and courteous which was helpful as I was very embarrassed and he cracked jokes to lighten the mood.
-
March 2025 by Linda Wallace
The gentleman who came to pick up my truck was a gentleman kind, considerate very very nice man I would deal with this company 1000% again if I had to highly recommend him
The price was very, very reasonable
-
February 2025 by Dasha Novak
Liam was really prompt and professional.
-
December 2024 by Scott Stadnyk
They were very courteous and careful with my car that had to be towed to Leduc. Showed up on time. Very happy with the service. Thanks.
-
November 2024 by James Duckworth
My vehicle was taken here by rcmp for not having registration and they only had a yard no one on site so I can’t even get in to look at my vehicle, they told me to wait and call back in an hour
-
July 2024 by kurt
Showed up 30minutes of being notified they have my item, and felt like charging me 1700$ was reasonable! Don’t use these crooks!
-
June 2024 by Ryan Cox
Wouldnt leave your vehicle with these theives. Says his employees are "bonded" vehicle was there for 30 days. It was trashed when i picked it up $200 bottle of cologne missing among other valuables called and the owner said in his own words "theres so many holes in the fence i dont even fix them anymore" good to know my vehicles was sitting in an unsafe wide open storage lot for 30 days. ABSOLUTE SCUMBAGS.
-
May 2024 by david crumbaugh
By far the worst towing company I have ever had the misfortune of dealing with!! The lady I spoke with on the phone was extremely unprofessional. They don't have any available employees so charges for someone to be available. They close at 3pm so extra charges all around. I truly hope this company goes bankrupt
-
April 2024 by Iris MacDonald
Great
On time
Professional and friendly.
Exactly what we needed
-
February 2024 by Sue Ann Driessen
They were so quick to help today! Awesome driver! Super friendly :)
-
February 2024 by Kathryn Louise Morton (Kitty Kat)
My motorhome was taken to their lot by the police. The officer told me they would call me when I could come pick it up. They never called me. After a week of waiting I decided to call and ask if I could pick it up. They told me it had been ready to pick up for a while. So I called Blacksmith towing and they told me it would be $1800 to get it out. I told them since the police ceased it shouldn’t they pay for the fee they said I would have to talk to them. In the same week. I found out threw this homeless guy that got my number off a mutual friend. People have been breaking into my camper every night and stealing everything that’s in it. He actually met up with me and gave me some of my things back that were in my motorhome. A watch, a silver chain that belonged to my friend that died recently, a big garbage bag full of my clothes, a couple of my old cell phones, my I pad, my hunting knife and one of my favourite Calvin Klein jackets. I called Blacksmith towing to tell them about what I heard and saw and they told me “no one is breaking into our yard.” I told them so then why have I been given my things that came from inside my motorhome by someone I don’t even know?” They said “your going to have to talk to the police about it because they are not liable.” So I called the cops and told them people have been breaking in the tow yard and stealing from my camper. The police told me there is no camera footage from the yard so their is nothing they can do about it unless I make a list of everything that was stolen with each serial number. Knowing this I called to set up a time to get the rest of my stuff out of my camper. My appointment was at 2:30pm and nobody arrived until about 5pm after I called and asked if they were still on the way about 3 times. The gentleman on the phone was very short with me and very rude to me every time I called. When I went into their yard I noticed one of my makeup bags on the ground in-front of my drivers side door. It was open and empty. Going around to the man door I noticed the window had been smashed out and their was broken glass everywhere. Going inside my camper was a gong show. Everything was ransacked. Things were thrown around and broken and spilt everywhere. All my cupboards were open and everything inside them were completely empty. My tools, my jewelry, my hunting gear, my clothes, my everything. I lived in my camper, so everything I owned was in it. Everything that was worth anything is gone. The tow yard guy said he knows about the window being smashed and it was reported. I told him does he know about everything missing and he said he can’t be staking out the yard every night with a BB gun. He then told me if I don’t leave he would have to call someone who could remove me for him because he doesn’t have time for this. I was only able to grab a few of what was left. The next time I called to get more of my belongings out they told me they were fully booked that day. I said “ you don’t have one person who can take 10 minutes to go open the gate for me so I can get my things?” The lady said no I should call back tomorrow. If I could I would rate Blacksmith Towing a -5 stars for absolutely no customer service. I have never been treated so horribly by a business in my life! I felt like I was a lesser human being in their eyes. You all should be ashamed of your behaviour towards me. I was nothing but polite to everyone of the employees I talked to!There should be no reason to treat me like absolute garbage!
-
January 2024 by Jason Leavell
Said they’d be here within three hours to tow my service vehicle away and they were on the Mark reasonably priced great job. Great people would use them again in a heartbeat not to mention the coldest day of the year..
