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March 2024 by AlyssaMae Dallaire
I got an online quote done through them, and came in a few days later to place my order. They already had my quote printed and ready to go, and even double checked the measurements were exact before putting the order through. I was told it would take 2-3 days, but to my surprise it was finished less that 2 hours later. I was thrilled! Went back in to collect my terrarium doors before they closed on a Friday evening. But, when I got home and attempted to install the glass doors into my terrarium, they didn’t fit. We measured the glass ourselves and released it was not cut to the proper size, and it also wasn’t even cut straight.But hey, mistakes happen. Come Monday I returned to explain that the glass wasn’t the correct size, and it was cut crooked. I spoke with the lady at the front desk, explaining the situation. Within a minute, a man came from the back, asking me all sorts of questions about “what is this for anyway?” “You can’t just mold it in this way?” Every time I even had a chance to explain, I was cut off by another abrupt and rude question. Then came the words “I mean, give me a break, it’s not going to be perfect”If that truly is the case, why was I at a glass company? And Why did they confirm my measurements before putting through the order in the first place?In utter shock, being totally gaslit into this somehow being my problem and my fault, I explained again and again, how the glass wasn’t only the wrong size, that it wasn’t cut straight! It was unusable in my project, and I was simply asking for it to be cut correctly. He even asked me if I had my measurements wrong, and after stating that my dad is a carpenter, and we did NOT have our measurements wrong, I was then told “Well if that’s the case I’ll just refund you then, Its not going to be perfect”Without a SINGLE apology given, by the end of the conversation I was angry and raising my voice, saying I was completely calm coming in here and asking you to fix a mistake YOU made. Im not sure why this has turned into MY problem.In which he replied with “IM not the one getting huffy. IM being calm” in his condescending tone.At that moment, the woman who I had originally talked with, who was now sitting at the computer turns to him and says under her breath “just cut it to 1/16ths for her” and I was met with “I can’t cut off 1/16th, I guess I have to cut new pieces, I’ll let you know when they are ready”. Shocked and angry, I left.Still not a single apology made. Instead, they were mad at me for their mistake.When I returned about an hour later to pick up my glass I was greeted with “it’s right there” while pointing to the wall. I picked up my glass and left without another word.Like I said, mistakes happen. Never in my wildest dreams did I think it would lead to this.Save yourself the hassle, and go to another company who are actual professionals, that will treat you kind.
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January 2024 by John Plath
I was in a hurry and they got my truck in very quickly, the staff was very friendly and the price was quite reasonable. Highly recommend!
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October 2023 by K Schotte
Great service, honest and great workmanship, have used Clearly Superior multiple times for shower enclosures.
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October 2023 by Kay Rae
Was able to make an appointment for a rock chip repair. Was in and out in 15 minutes and it looks incredible! Highly recommend!Service: Auto windshield repair
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September 2023 by Sydney Harrish
Amazing customer service and great work done to many of the rock chips in my windshield I’ve had over the years.Service: Auto windshield repair
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September 2023 by Colleen Boe
Going anywhere else for your glass needs would be a waste of time and $$. Irv and his team clearly know their business. I have gone to them to have windshield chips and replacements done over the past 25 years and at least 3 vehicles and I've always received prompt and friendly service. Highly recommended!
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September 2023 by Catharine Larock
Was able to get an appointment next day for a chip repair. Half the price of the pop-up parking lot places! Great service with friendly staff. I highly recommend.
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September 2023 by Lane Bell
I went here to get two sheets of glass cut for my bookshelf, each one 21 inches tall and 15-7/8ths wide, and this place went above and beyond. I will NOT go anywhere else for any glass work and will show their name from the rooftops to anyone looking for glass.Firstly, I emailed them with a request and received a reply within 10 minutes, the kind person behind the email was knowledgeable, kept it to the point and gathered all of the necessary info to help me out, they even made a recommendation to go with 5mm glass instead of 3mm which is actually what I needed so good thing I listened!Within 1 week I received a call saying my glass was cut and to come in. Upon arrival, I was greeted the SECOND I entered the door and talked with a wonderful lady named Annalise (correct my spelling if need be), she was overly polite, kind, cheerful and eager to help, I told her i was just picking up my glass and then will be on my way. I paid, she told me to have a great day and on I left.When i got home, I realized I had forgotten to ask about the window foam/rubber that goes in between the glass and the brass hinges, I called them right back and they told me to come back and they'd give me some. This time I met a man named "Erv" (correct my spelling if need be), he brought out ROLLS of what I was looking for, cut me off some pieces and gave them to me at no cost! Erv was also very kind, we shook hands and I left.When I got home to install the glass, I realized I made a grave mistake and I mis-measured by 3mm and one of my glass panels didnt fit! It looked like it was incorrectly cut but after bringing it by their shop and remeasuring, I realized it was cut correctly and it was 110% my fault and I took full responsibility for my mess up. Erv said he would cut me another one and they'd call me when it was done, so we shook hands, I thanked him and left.I got a call not 10 minutes later with Erv saying my glass was done, I went back to their store, (only 4 min drive) and my glass was sitting at the front, and they didnt even charge me FOR MY MESS UP AND MY MISS-MEASURE!Yes... I messed up, I took full responsibility for that and they STILL cut me another piece at no cost.Aside from the wonderful customer experience I had, the quality of the glass and class cutting was 10/5 ⭐️. I got the glass installed the same day and couldnt be happier with how it looks. I am extremely grateful for Annalise and Erv for their help and going the extra mile with providing me some glass foam/rubber and a glass sheet on the house.If you're thinking about going ANYWHERE for glass, THIS is the place.
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July 2023 by Roland Laitres
Clearly Disappointed.Use this local company for my windshield replacement. I got quoted a price and when i went to pick up my vehicle they charged me $70.00 more. The reason they said was that it was a different windshield with added features. So even thou i was quoted one price, and never got a call to ask if i wanted the other windshield, all they could say was "I'm sorry". We have used this local company before but after this, never again. And i will be sure to pass on the reviews to my friends and family. Not what i ever expected from a local company. Clearly Dissapointed.Service: Auto windshield replacement
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June 2023 by Marg Nicoll
This is a 5 Star company, they even detailed cleaned the front area of my car. I would highly recommend them to everyone I know.Service: Auto windshield replacement
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June 2023 by MOTO ART Powersports Inc.
Very quick response time, fast and professional service, easy to deal with and great work done on our shop door. Anytime again!Service: Glass installation
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May 2023 by Pattie Watt
Great service. Quick. Great prices.
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March 2023 by JB L
I recently got car window replaced here.Not only they offered best price, best service as well.
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March 2023 by Darris Ledrew
Went in with a rentals windshield that i was trying to get fixed did there best to try and get me passsed the inspection went out of their way to try and seal the chip even though he knew it wouldnt passWill always come back for glass services
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March 2023 by Jodi Grant
Experienced some difficulties and delays with the installation of my windshield. However it was dealt with efficiently and professionally.Editing my review as I came to learn that they glued down an area that shouldn't be glued down, which caused it to warp in the sun due to the fact that it couldn't move as designed. I will never return to this businessService: Auto windshield repair
