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November 2024 by karen sharp
I have been to this business many times now and have only good to report about the service that they give.Friendly, helpful and great staff is to reported as well as more than satisfactory results on work. Much appreciated
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October 2024 by Andy Crawford
Good day. The only thing I would say is that on both occasions when picking up my truck or paying for it, no one no one showed me the work that you did or asked how I liked it. I had to bring it up that certain things weren’t done the first time and the second time still no one came out and showed that they proceeded to finish it properly, it seems like give me your money. Get the hell out experience. I do love the work that you did excellent work experience with staff on the other end of payment and showing your good work. I never got to see.
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October 2024 by Will
The service was great but took longer than I would have liked
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October 2024 by Jhongchandra Jocson
A few years back, I had an MVA repair done thru Grove Collision and its as if nothing happened to my vehicle. The service, the people are efficient enough for me to go back and have them do all my repairs including my recent side mirror repair. No regrets at all!
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October 2024 by Alisha Ignacio
This was my first accident that I had to deal with. I do have to say I really didn't know what i was doing but honestly I didn't have to do much but bring my car in and everyone was so wonderful. I also didn't know that pick up and drop offs for your rental was included through enterprise so that was very convenient. Love that. Thank you everyone ?
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October 2024 by Monique Greger
I found a "small" parking lot ding left in my brand new Ford Edge after work one day. I went to another repair shop closer to where I was working and when they gave me the quote I realized I needed to put it through insurance - as much as I hated to have an insurance claim show up on the car fax. It was a dent on the rear quarter panel tire & wheel. I called insurance and Grove Collision was one of their recommended places. Many years ago I had used them to fix a vehicle and was extremely happy with the results. I stopped in, dealt with Bob who was efficient, thorough & friendly. I was able to drop my vehicle off within a few days. The cost was half the amount, although I do understand insurance rates were at play. I didn't have to go through the hassle of filing a police report. They took care of all of the arrangements with insurance, including my rental vehicle. I was quoted 5 business days. It would have been done early if I wasn't waiting for an answer about something from my insurance adjuster. The work looks great, they were able to color match the white and you can't see where the damage was on my wheel. Everyone was friendly, helpful and efficient. I would recommend them any time and would definitely go back if the need ever arises.
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October 2024 by laura g
Awesome place to get your vehicle fixed
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October 2024 by DK lambert
Easy to deal with, on time, would recommend!
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October 2024 by Danick Messier
Went in to repaint a gas cap on my truck ! Good people they got on it right away and was able to pick up next day ! Great price no complaints will go back there for my bodywork and painting needs
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October 2024 by Ron Couturier
In my experience dealing with body shops this was by far my best and easiest experience. They handled everything from my rental and getting the little things right . Definitely would use them again without a doubt. . Well done !!
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September 2024 by Anastasiia Khalimon
I trusted these craftsmen with my "old swallow" Corolla after it was hit in the parking lot. Everything was repaired and restored amazingly, probably no one has seen my car so shiny before, like brand new. Thanks to this amazing team for their professionalism, starting from the customer service desk to the guys who always remain behind the scenes. I recommend to everyone who has not yet decided on a place to repair their car. Have good customers and keep up the good work! Thank you!
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September 2024 by Conrad Yaremchuk
We’ve had a few repair jobs done with Grove Collision over the years and have always been happy with the service and the quality of work.
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September 2024 by Ric Mapplebeck
Bizarre situation. Brought my truck in for an estimate on Thursday. Estimator took my registration, photos and told me they would do an estimate and send it by email. Followed up on Tuesday and was told it was e-mailed and they would re-send it. Followed up on Thursday morning and they asked for a different email which I provided. Followed up on Thursday afternoon and after 15min on hold was put through to someone claiming to be the Manager. He told me they didn't do restoration work and belittled me for bringing it in for an estimate. Waste of a week. I'm an Edmonton based business that goes out of my way to take business to Smaller town/city family owned businesses. Econolube, AllTrailer Repair, NeighborLink, Grove Fashion Dry Cleaners, Something Else Restaurant, Pet Foods Etc, One Man's Treasure
This is the type of thing that makes me wish I stayed in Edmonton.
No idea why they didn't tell me they would paint my truck in the beginning. No idea why they lied about sending me an estimate twice when they had no intention of doing the work
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September 2024 by George Cuff
I have had various cars repaired by Grove Collision over the past three or more decades. In every instance, the service has been excellent and the price as advised. I have not had to come back and have it done over. These folks from front desk to back end are professionals.
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September 2024 by T MacWhinnie
What a wonderful experience. Everything went smooth and flawless. Communication was perfect. Krista made this experience pleasant and her customer service refreshing. She is a perfect representation for a business. Thank you Krista!
