-
January 2026 by Joshua Hanson
I had a great experience in the store today with Joseph. He was able to get me set up with what I needed for cheaper than I was anticipating. He took his time and navigated everything very well for me.
-
December 2025 by Mike OConnor
The staff are amazing with their help . Friendly and easy to deal with .
-
December 2025 by Angelica A
I had a really positive experience setting my family up on new phone plans. Jordan was fantastic; he got us set up quickly, explained everything clearly and overall made it a very painless experience. We got a crazy deal for Cyber Monday, so I'm super happy with that. Thank you!
Shoutout as well to the employee who had to handle that horribly rude customer while we were there. The employee was nothing but patient and professional.
Overall, great job to the team at the Spruce Grove store!
-
November 2025 by Brandy Higdon
I’d give this store 0 if I could. Terrible service, rude, entitled, and no idea what they were doing. I wasted my time there being spoken down to and they didn’t fix the issue Telus created in the first place. (Though they kept pushing a new phone at me and I bet they’d have been more cooperative if I signed another contract). I went over to the Century Crossing location and was out in 10 minutes. Much friendlier and far more knowledgeable.
-
October 2025 by Rhonda Altmiks
Go see Ashley. Great customer service!
-
September 2025 by Rayelin Asselin
Jordan got me set up with a great deal on a new Iphone and plan, great to deal with, well informed and very helpful!
-
July 2025 by Chuck Strand
Great service and very helpful very happy 😁
-
July 2025 by Jenna
Phone company’s are never fun but Shay at this place makes it so much less stressful and explains things so you can pick the plan you want. Very helpful and knowledgeable!l, She has helped other family members to pick the deal they need so that’s why I came to see her and was impressed. Jordan was also very helpful when we needed help with a very difficult issue.
-
June 2025 by Marcie Enders
Listened to the issue, solved and provided excellent guidance. Would highly recommend to anyone using Telus.
-
January 2025 by Juan “Bugsy” Manwell
Went in and was told I had to take a 60 a month phone because they had no inventory. Telus sucks. Walked over to rogers and was handled nicely. Even had stock. 20 years with telus and Im gone over a 3 min convo.
-
January 2025 by RJAY
Goof store. No sense of customer service at all, can start a service but cant end it at the location.. making me call another employee when I had one right infront of my face is absolute nonsense
-
December 2024 by D E
Helpful, knowledgeable and considerate
-
November 2024 by randy haugen
What I find at most public businesses is the lack of explanation, as a older person I'm not up on the lastest trends or posts so younger people have a blank look trying to understand how nieve a older person is. It would be good to start with some basics instead of a attitude that we know what's going on, having said that I was very satisfied with the help I received here.
-
August 2024 by Commander of the Universe
Waited 20 minutes while staff were gabbing away at their collective desks. St down with an individual, not sure his name, who tried to convince me I was over paying my plan. Tried selling me a new package deal with a phone that would be twice my current bill. He kept showing me his computer numbers saying I am overpaying even after showing him my actual bill was half that.
Just sales people looking for their buck. Avoid and deal with an official operator through 611 or online.
Stay away from this place
-
July 2024 by Trevor Banu
Jordan, your a life saver. Can't say enough good things. I found myself in a bind when my data plan ran out as I was getting ready to hop on a zoom call.
It could have been bad news but with a few clicks the changes were made and best of all my it didn't break the bank.
If your looking to make your getting the best value or just looking to upgrade, Jordan is the won to ask for.
