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June 2025 by Derek Z.
Had Brandon look after my van for me. I must say the guys and Brandon really stepped to the plate and fixed my van then delivered it to my next appointment because I was unable to bring it due to brake issue. Thank you again Brandon highly recommended!!
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March 2025 by Tackberry G.
I've frequented ok tire in the past until I purchased new rubber for a set of rims. After they installed and mounted the tires the rubber was half inch smaller than the rim on the rears. Tried to return the rubber but was turned away due to the fact I left the property. I was stuck with $1300 rubber I could not use. The fact their mechs would even go the distance and still mount the tires knowing the rims were staggered in size says a lot about the integrity and skill set that's employed by OK Tire! #clowns# Will not return to this clown car business and I will continue to suggest all my family and friends stay clear of OK Tire in spruce grove 0 Stars
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November 2024 by Aman Al
I called to ask if they had any opening to do a flat tire repair and the gentleman I spoke to said he can’t promise, but he will do his best to get it done before the end of the day. Few hours later, I received a call saying that my vehicle was ready for pickup. Once I’ve got into my vehicle I noticed that they put my wheel lock inside a yellow OK Tire pouch. Although it’s a small gesture, it was a really nice touch. Once again, thank you for accommodating me on a short notice.
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November 2024 by Brad Averes
Do not recommend this shop unless you want loose bolts on components that were adjusted during an alignment. I heard a loud click/clunking while driving and found that my lower control arm camber/caster adjuster bolt is loose. I called the shop to see if something can be done to correct this issue. I asked if I could bring it back in asap and get it corrected so that my vehicle would be safe to drive as I travel 200 kms a day for work. I was told I would have to wait over a week to make an appointment. He told me he would have to look at the paperwork and see if that is something that was even adjusted and it definitely was according to my report from them. He also stated that they only warranty their work for 30 days. He finished up the call with saying he was going to check out the paperwork and get back to me and it’s been 6 days and no return call.
Now I understand that shops can’t warranty their work forever but they can continue to provide customer service. I wasn’t calling for a free alignment I just wanted to give them the opportunity to correct the issue and it’s seems like they didn’t want to stand behind their work, make excuses and not call customers back about a huge safety concern. Find a shop that has some integrity and customer service and save yourself from a potentially catastrophic failure of your vehicle.
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November 2024 by Jon Rogers
I wanted to express what a great experience and customer service I received from start to finish.
The team was able to sneak my Jeep in to get my tires mounted with new sensors last minute. All of the staff were very friendly, professional and knowledgable. I can honestly say it was a great all around experience, a prime example of a great local business with great staff !
To finish my great experience I was quickly able to get my tire pressure sensors re set and wheels re torqued all within 10 min. The young man “Ronan” that helped me was very polite, friendly and knowledgeable! I complimented him on this and said thank you and to keep up the great work !
I hope this review finds its way to the owners/managers and great staff that helped me.
Jon Rogers
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October 2024 by Peter Reynolds
Customer care second-to-none! They called to advise me on some optional extras, with pricing, and the final invoice was within budget! Vehicle was ready before the promised time.
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October 2024 by Mary Bradshaw
Quick service. Reasonable rates to fix our slow leak in our tire. We had a screw in our tire, unbeknownst to us. We were a walk in and they helped us out.
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September 2024 by Agatha Friesen
Needed new tires and was able to get same day service! Super helpful and friendly staff.
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August 2024 by Fran
Had problems enroute to Jasper. The friendly and competent OK Tire Team was able to squeeze me in, show and explain the problem to me, fix it pronto tonto and I was on my way feeling safe and secure! An extremely reasonable fee charged. Thank you Team OK!
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July 2024 by Andy Saunders
Had my Lil Smart Car there for a front end inspection, wheel alignment and new Tires. Very friendly staff, knowledgeable, and accommodating. Cheaper than other shops in Spruce Grove and the greater Edmonton area. The Car is back to new and drives great. Quality work at this location.
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July 2024 by AndreShelby Tellier
Took our van to the dealership to be detailed, came out with an outrageous estimate for work needing to be done- cue panic! Rob and the team at OK Tire SG were able to get us in quickly and assess our vans needs, which were actually minimal if at all. Thanks for saving us a ton of money, keeping us on the road and being a shop we can trust!
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June 2024 by Mackie P
Great pricing, great people, super quick services!
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June 2024 by Lailonna J
In and out in a half hour for tire change over!
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May 2024 by Josh Degagne
Excellent experience!! Brandon z helped me pick out the rims and tires exactly like I asked for, very patient and worked with me at every turn! Thanks for all the help Brandon!
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April 2024 by Dwight Ostermayer
Poor performance.
2 hours late on when they said they'd be done.
Cross Canada tire shop down the street out performs this shop with half a crew.
That's saying something.
First and last time I'll use this shop. Seems to be a problem with OK Tire.
Got the name of an employee wrong. Brad.
While waiting, front staff was making jokes and being rude.
