PartSource is known for its great customer service and helpful staff. Customers appreciate the friendly and quick service, often getting what they need in just a few minutes. The inventory is impressive, with many finding parts they didn't realize they needed. Staff members are described as knowledgeable and engaging, often providing helpful advice and having enjoyable conversations. While some customers experienced a slight wait at times, they found that the assistance received made it worthwhile. Overall, PartSource is highly rated for its supportive environment and efficient service.