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November 2024 by Roseanne Teeter
Today was a good day to go get our phones updated and changes made to our accounts....couldn't ask for a better employee to help us.
She was so helpful, polite and just a sweetheart.
Thank you for helping us today Dwhani...
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October 2024 by Harguleen kaur
So i called around 6:55pm and store supposed to close at 7pm. A girl picked my call and she was very rude. She needs to learn that first rule of customer service job is to be polite. Also the what they said during new purchase is very different than what actually is???
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October 2024 by Rosemary Max
She was very nice helpful knowledgable she was right in every thing she told me
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October 2024 by Chris Sorrell
Rishi very happy with changing providers.
Thx u
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October 2024 by 辛星豪
This was my first time working in Canada. This was my first phone card. But the clerk didn't tell me about the high opening fee. I was very angry until I received the bill of more than $120 for the first month. I felt cheated. I had just started working and didn't have much money. This hurt me a lot.
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October 2024 by Dylan Fraser
Very quick service, new phone activated and out the door in less than 5 min. Awesome!
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October 2024 by José Manuel
"I couldn’t care less about the temperature of the place compared to the lack of tact, rudeness, and bad attitude throughout the entire situation with that person."
"Very interested in some Rogers products, I visited the store today and was extremely disappointed with the terrible service I received from Dwhani. From the moment I entered, she maintained a terrible attitude, as if annoyed. She was very rude, condescending, and hostile. On top of that, the store's temperature was stifling, and when I commented on it, she simply ignored me. At one point, she asked for my SIN number, which is extremely risky and prone to fraud. Again, with a condescending smile, she said there was no manager I could address my complaint to. I feel sorry for Canadian companies that risk their image and reputation with poorly trained staff. I’m giving one star only because leaving zero isn’t an option.
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October 2024 by Mike Mathieson
Great service
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October 2024 by Morris Green
Service was excellent
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October 2024 by preet chaddarwala
Dhwani is soo helpful for choosing device and Data plan.
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October 2024 by Clayton Fossen
There was only one person working today but she was trying everything she could to help everyone out. She did great
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October 2024 by Anthony Mawusi
The lady was very helpful,even though she was by herself,she took care of everyone that came.
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October 2024 by Blaine Campbell
I had to get a new phone as my old one would not charge. Mandeep was great. Very friendly, efficient and helpful.
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October 2024 by Patti Potts
The service was fast and I had zero issues. Thank you Rogers
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October 2024 by Kimberley Woods
Always a pleasure dealing at this location and our representative is so polite, knowledgeable and helpful. Gets us out nice and quickly
