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November 2023 by Rhonda Dean
Sunny’s level of customer service has been impeccable. He always goes above and beyond and is so patient!
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September 2023 by Brooklyn Letendre
a bit ago i went to this branch of ATB, my usual branch is the one up by Walmart which i’ve never had any issues with btw. i went in to get a new card as mine was lost. the lady i had gotten wasn’t very friendly first off, then as the week went by i was noticing my old card attached to my phone (apple pay) was still working which was the first sign i knew something was wrong. when i switched the card on my phone it was connecting to someone else’s bank account, luckily i didn’t purchase anything yet with that card. anyway, there was some sort of an error and i had access to someone else’s card information. i went back and got things figured out but as i mentioned what about the other person whose account was affected, they just canceled it and said “oh they will notice and come back in” as if they weren’t going to let them know what had happened.
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September 2023 by Ryan Bucharsky
Nicky was so helpful. Made my experience quick and stress free!
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August 2023 by Kedem Baraness
Ari has been amazing with dealing with my personal finances. Helping navigate through ATBs profound bank.
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August 2023 by Derek Saunders
I had a great experience with Sunny Ch. that works at the Tudor Glenn location as an advisor. He walked me through my various options for getting a loan and a line of credit and was able to easily get things approved. He was professional and personable and communicated quickly throughout the process. 10/10 recommend.
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August 2023 by Carlietto Santoro
Best experience I have had personally with a bank. Every employee in this branch wants you to succeed and treats you with top quality VIP customer service! I recommend this branch to everyone!
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July 2023 by Kanchan deep
For our company account, I used to visit the bank frequently in the past—roughly three to four times every week. My experience with the staff's customer service was outstanding and unmatched. The manager and her crew are exceptional at carrying out their tasks and offering support in a warm manner. Salma, Natalie, and sunny deserve special recognition for their excellent service, but the entire crew is amazing.
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June 2023 by Muhammad Arshad
In the past, I would go to the Bank on a regular basis, roughly three to four times per week for our business account. The quality of customer service I received from the staff was exceptional and unlike any other. The manager and her team are unparalleled in executing their duties and providing assistance with such friendliness. I would like to give a special mention to Salma, Natalie and Rasheeda for their outstanding service, but truthfully the entire team is incredible.
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June 2023 by Penny Ridden
I went here to make a deposit and this wonderful lady Natalie who appear to be new but she was very friendly, polite, kind and understanding she looked and acted very professional..addressed all my questions I had.. she provided amazing customer service
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June 2023 by Susan Gyorffy
I went into the bank to get a money order and this wonderful lady Natalie who was very helpful and professional, very kind and polite.. Thank you for the amazing customer service
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March 2023 by Sun of a Beach
I just left the bank with what I need (my bank statement for the last 6 months) Salma is the Branch Manager and she was kind, gentle and understanding, she helped me out with my request. Before I went to the bank I called and no one answer, call was redirected to call centre in Calgary and they patch me through Tudor Glen branch a rep answer the phone and she was extremely rude to the point that she hang up on me. I went to the bank to give them a piece of my mind, but I cool off while was driving to the bank. Anyways all I wanna say is Thank you so much young lady for your help
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March 2023 by Arna Sandhu
I would highly recommend dealing with the advisor Rahil there. She is so knowledgeable and educated me on how to build my credit, things to watch out for. I had only gone to open accounts but she told me what i need to do to set up my accounts and how I can save little. Would highly recommend her. She was so patient with my parents too in the appointment.
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August 2022 by Emanuel Bastos Moreira
Excellent service, great team of employees and a wonderful bank to deal with.
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June 2022 by Richard Stromquist
Terrible service... Never had a bank teller roll their eyes at me before
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November 2021 by Loreena Jans
I recently closed my account after switching banks and was hoping to just tie up any loose ends. I was met with some very rude remarks from the advisor telling me why I shouldn’t. I have already switched banks for reasons that I know are best for me. I was made to feel small, judged and belittled. Seems switching was the right choice!
