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July 2024 by Bryce Cartman
Concept Jewelry Design exceeded our expectations on customer service, transparency, design and the final product; our bespoke wedding rings.
We found Carmen and Brittney at Concept after coming to the realization that my wife and I were not going to find our ideal rings (natural ruby) at off-the-shelf jewelry stores and that a custom creation was needed.
Carmen, Brittney and the Team at Concept worked with closely with us to design, model and finally bring our vision to life. The entire process was conducted in an extremely professional and friendly atmosphere where our needs (design, materials, budget, timelines) were carefully considered. The process, start to finish, was transparent and it was evident early on that there was a genuine appreciation for quality and complete customer satisfaction. Status updates, design changes and mock-ups were communicated in a timely matter and without delay.
We made the right decision using Concept for our one-of-a-kind wedding rings and truly could not be happier with not only the final product but the professionalism, diligence and manufacturing process.
Thank you again Carmen, Brittney and the entire Team at Concept Jewelry Design, well done.
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May 2024 by Amy Crozier
What a special place! I lost the diamond out of my ring after having it for 20 years. I am not a jewelry person other than very special sentimental pieces. Carmen took her time and showed me the uniqueness of her jewelry and designs to recreate my ring. She made it a very personal experience taking her time to make sure it was exactly what I wanted. I highly recommend Concept if you are looking for a honest and special local business. I will be back!
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January 2024 by TheMaloneys10
For our milestone wedding anniversary, I wanted to turn the original wedding ring into the ring that I wished I could’ve bought for my wife back then. We wanted a custom upgrade using the original gems and we first visited Carmen at Concept to see what she could do for us. The custom design was presented to us quickly, we loved the concept, and we moved forward with it.The end product was far beyond our wishes! The ring was transformed from “just a ring” to what looks like a family heirloom.Thank you so much -we will refer our family and friends in your direction!-The Maloney family
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November 2023 by Jake Cash
Top quality at top price
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September 2023 by Rebecca Verstegen
The only place I would get custom fine jewelry designed. Their work is amazing and beautifully unique. Highly recommended for that special gift for that special person in your life.
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November 2022 by Cory Concrete
Was able to get my wife some nice things for a very good price, the employees were also very helpful
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October 2022 by B Jenkins
My wife and I have been assisted by Carmen and the team at Concept for over a decade. We purchased our wedding rings, engagement ring, numerous gifts and most recently a 10 year anniversary ring through Concept and could not be happier with our experience. Carmen is amazing to work with. She is creative, kind, honest, and the design / craftsmanship of the pieces they create are unparalleled. We will always use Concept, and will continue to refer our friends and family without any hesitation. Thank you again for everything!
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October 2022 by Margaret Ziolecki
Such a beautiful store with exceptional service. They carry so many unique pieces at various price points which is nice.
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May 2022 by Carissa Dawn
Carmen was so incredible to work with while designing my engagement ring. She made the whole process an absolute dream, from start to finish- even going so far as to bringing in a few more diamonds for me to look at when I was on the fence (only to go with the one I originally fell in love with). She was so thorough and honest throughout the design process, giving her professional input wherever needed to make sure that my ring was going to not only be beautiful, but would also suit my day to day lifestyle. She’s the only jeweller that works with salt + pepper diamonds in the Edmonton area that I could find, and I can’t imagine anyone else creating my dream ring!
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March 2022 by Kristy S
Carmen and her team were super helpful with some heirloom jewelers I need looked at. Thanks!
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December 2021 by Colette McKillop
I purchase corporate gifts for my employees from Concept every year. Carmen and her staff put together the most amazing gift boxes you can imagine! I just give Concept my spending limit and they do the rest! My girls are always excited when they see the Red & White Concept wrapping and ribbons!
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November 2021 by Ryan M
Exceptional! I work in customer service and Concept Jewelry has certainly raised the bar for everyone. Both my wife and I have had incredible service from the staff. Thank you!
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October 2021 by Ryan MacDonald
Exceptional! I work in customer service and Concept Jewelry has certainly raised the bar for everyone. Both my wife and I have had incredible service from the staff. Thank you!
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April 2021 by Ksenia Keil
The owner Carmen, is rude and snobby. Made my fiancée feel like he couldn’t afford things in her store . After he bought the ear rings and they broke they made me feel like it was my fault when I wore them once on my birthday. Also the store opens at 10 she didn’t show up till 10:17.. stores like this is why people give St. Albert the reputation of snobby Karen’s ..
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November 2020 by Donovan Eckstrom
Professional through and through. Definitely the spot to go for jewelry in the capital region!
