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January 2024 by P Deshmukh
The lady working in the Men's formal clothing department is super helpful and knowledgeable. Kudos!!
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January 2024 by my humble opinion
Yesterday, I walked into the north doors of HB to look for a clothing item for my daughter.Within 2 min, I was greeted by a well-dressed gentleman who directed me to a polite and helpful girl.When I was done my shopping, I noticed a bathroom not far from the entrance I walked in from.The smell at the urinal was so bad that I held my breath and got out as quickly as I could.For such a nice store, you would think the bathrooms would be kept clean.I haven't seen an unkept washroom like this in a long time.Cheers.
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January 2024 by Henryk Kolacz
Please watch your personal belongings when shopping in this particular Bay location. In November last year my wallet was removed from a pocket in my backpack when I was looking for an associate in the shoe department. The backpack left unattended for a while was lying on a measuring chair in the department just below the security cameras. However, the store management did not express appropriate interest in investigating this matter despite the obvious evidence stored in the recording.
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January 2024 by Margaret Thompson
Price to high
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December 2023 by Martin
Great choice for any items around the holidays.
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December 2023 by Amon Dharmasena
Not too busy. I felt welcomed by Vivian if I got the name correct. She was very helpful and fast-paced.
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December 2023 by Deb Billey
Tried calling various departments in the St Albert store. No one ever answers the phone including customer service. I don't want to chance going in if you don't have. Great way to lose customers. Not impressed, it has gone downhill.
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October 2023 by Gary Belanger
Spent an hour trying on pants for sizes that fit me properly from various 30% of racks. When it came time to pay, 2/3 items were full price. Apparently the fine print on the signs say "excludes items ending with $XX.99". If you want to play games with your advertised prices, your fate is sealed to follow in the footsteps of Sears. NO SALE!
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October 2023 by Joseph Willows
Love that you open your doors at 9:35 but don’t let customers enter the mall via your doors until 10amWhy bother opening just so that you have to stop people walking through for 20+ minutes? Put me off walking through here in future.
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October 2023 by Cindy Bencic
Very Poor customer service at the St Albert Bay.No sales clerks in the store to assist. When calling the store, no one answers the telephone.Change rooms are closed, long line ups at the one change room that is open.They need to additional hire staff. .
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October 2023 by elizabeth malta
Still an excellent department store, lots selection, always have sales. Women's clothing has trendy designer displays
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August 2023 by Laurine Wiltzen
What has happened to this iconic store? Went shopping for a summer dress. Racks were a jumble of merchandise, a terrible mess. I was not impressed with dress selection for older shoppers, few to choose from. Staff could not keep up with change room mess (not their fault.)
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June 2023 by Anna Dizon
Nice place... i think i love this stoe better than in the west Edmonton mall.. more orgnize..
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June 2023 by Jill McCagherty
So pleased The Bay at St. Albert Centre will remain open. It's a beautiful store and I don't know what I'd do if I couldn't shop The Bay for quality clothing for myself and my husband. Also lingerie, shoes, bedding, housewares, gifts...it's the only lovely department store left.
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June 2023 by anju avethan
Staff and manager was rude. Their staff forgot to remove the safety tag from the cloth and they treated me like I did the mistake. That manager, a tall lady and the staff wearing a scarf in head made it an horrible experience at this store.