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October 2023 by Natasha M.
Cindy is not trained in customer service. Also, why would you have a staff member on duty who cannot return things over $100? Most things in this store are over that. Being told I can return something when I bought it, and then told, rudely but her that she cannot, is unacceptable. The way she spoke to the other worker who was trying to help me, was also not proper. I'd suggest customer service training to this lady asap.
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October 2023 by Jenna Oh
The new self checkouts are terrible and such a frustrating experience. Takes forever to scan your order when a clerk could of done it in a minute. Even the attendants struggle to use them and their were big lines because of it. No wonder people choose to buy everything online now. Retail is dead because customer service is dead.
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September 2023 by Patty Anderson
It was a great sale on a lot of fall stuff and yarn, and it was a great visit
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September 2023 by Mel Gearing
Just amazing bar none customer service!We went to Michael's on a beautiful summer day, last Saturday, bought what we required and realized once back at the car that we both accidentally locked our keys locked in the car along with both our phones!!! Nancy and Eva came to the rescue allowing us to use their phone 3 or 4 times and even came out and got us once AMA called back!!! In addition, they were professional, friendly, so courteous and thoughtful! Nancy even got us water since we were waiting for awhile in the heat!!!! Nancy, and Eva you are a wonderful and good people and Nancy, an amazing manager! Thank you again!!! MelG ?
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September 2023 by R K
One of the best michaels store hands down! Im am artist and have been to multiple michaels stores throughout Alberta and this one always exceeds expectations. Excellent customer service, great stock selection, and very clean and organized which is hard to do in a craft store. 100% recommend!
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August 2023 by Graham Tanner
Went for picture frame, muddled around a while until we found what we neededNo real staff noticed to be available if you had a question.Similar to many others it’s just a store, just know what you want and where it is and you will be fine.Pricing seemed fair.
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July 2023 by Cassie Cartmell
Staff were very helpful, store was clean. Hardly any stock at this store. Empty shelves everywhere.
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June 2023 by L B
Awesome location. Friendly staff! Came here to browse for future wedding DIY items and was pleased with the selection. Candles, fairy lights, fake flowers, eisels, fake moss, resin, cricut items, and more!
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March 2023 by Lisa Simon
Why so expensive?So much good stuff
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February 2023 by Erin Donnelly
Loving the buy one get one free sections right now. Lots of really pretty spring decor.
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February 2023 by Jaclyn Mei
Definitely my favourite location. Always full stock on beads
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February 2023 by Alyson Rodger
Love this place, I'm an addict, problem is I visit too often and leave with armloads of craft supplies. Some people have handbags or shoes as their thing, for me , CRAFT SUPPLIES
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February 2023 by Sam T N
Good deals. Can find everything for your crafts here!
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January 2023 by Robin Abel
Always lots of variety, had plenty of stock heading into Christmas, and the staff were engaged & helpful. Pleasant experience as usual, thanks!
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January 2023 by CJ BS
Love this store! Friendly staff and very knowledgeable!
