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November 2023 by Lisa
Have gone here for oil changes for years with multiple vehicles. Service has gone downhill in the last few visits. I can get over the constant trying to upgrade me to synthetic (saying that’s what my car is suppose to have) which is in fact not true, but after more visits will not continue with them.They lost my lock for my tire when switching over the tires. I was told they would give me a discount on my next service for this, which was not offered.I gave them yet another chance to change over my tires recently. I made an appointment, when I got there was told they “MIGHT” be able to get to it by 8pm that evening. My appointment was for 1:30pm. I understand it is a busy season for switching over tires, so why do they book so many appointments in a day where they clearly can not get to them.I contacted head office with that concern and was told someone would contact me. Here we are a week later and no call or email.
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November 2023 by Nancy Johnson
I asked multiple times while booking how long the appointment should last so that I can prepare as I am a business owner. The lady on the phone told me on three different occasions approximately 1 1/2 to 2 hours. I Checked my vehicle in for my appointment @130 pm and I was rudely told that my car will take the time it’s going to take. They close at 6 and they would call me as to what time I could pick it up and if they got to it that day it would be completed by close or they would contact me in the morning when complete.As a mom of little children, this was not ideal. I rearranged my whole entire day to make the appointment and that it would work with my schedule and my kids schedule.Would not recommend this location. Potentially there is other locations that serve their customers appropriately this will not be one.
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November 2023 by Dawn Vanderpyl
I brought my car into Midas St. Albert for the first time this past year for a major repair on my vehicle. Kevin on the front lines was communicative, fast and efficient. My car repairs were completed quickly and it got me back on the road in no time! I highly recommend this shop for all your automotive needs.
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November 2023 by Darin Howard
Complete fail. Anywhere is better. They over booked - kept my work truck all day - then said 'we can't balance your tires'. I'm screwed because I didn't have my work truck- and still didn't get my winters done.They can glad hand the seniors... but if you've got something important like tires to do - Midas is the last place you should go - ever.Midas is a joke. Pathetic. They left me and my family screwed. Run in the opposite direction.
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November 2023 by Rod Attwell
In from out of town, needed an exhaust pipe repaired before heading home. Kevin made no promises, but said he would do whatever he could on a busy Saturday.This guy specializes in under promising and over delivering? I only wish this shop was in our hometown, honest straight up service.Thanks Kevin and team.Service: Exhaust
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October 2023 by riley lewis
Fair, fast and familiar. I’ve taken a few vehicles to these guys now and every time I leave impressed. The work is always done on time or early and now that I’ve been there a few times I leave knowing whatever work they did isn’t going to fail. Kevin at the front desk does a great job breaking down what is needed and what is not. The Midas inspection is extremely thorough and they give your car a little portfolio with pictures as proof. Might I add I didn’t ask for the inspection. These guys just go above and beyond wherever they can. Pricing was some of the best in town and that’s what originally drew me in. Keep up the great work guys!Services: Transmission
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October 2023 by Jack
Great customer service, friendly faces and honest wait times. Very kind and great service over all. Kevin assisted me and was very friendly and helpful.Services: Tires
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September 2023 by Jamie Dallin
My tire was ruptured by sign that was pushed in front of me by a bus on St Albert trail today and I slowly moved over 3 lanes only to end up at Midas on Muir Dr…went in and Kevin(the manager) was super helpful and took care of the issue as I had to go back and take pictures of what happened. I will bring my car needs back to Kevin even though I live in the west end of Edmonton. 5 Stars all day long!!Services: Tires
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September 2023 by G-G’s Garage
Kevin and the Team at this Midas location are top notch! We have gone to them for studded winter tires and since m, additional car repairs. He makes you feel confident in your purchase by thoroughly explaining everything and why. Comfortable honest and pleasant intersections at this lace every time. We love having a place our family can trust to get the work done at fair or icing for us. We will be back :)
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September 2023 by R D
I like how I was able to book the appointment myself and then how quickly they confirmed my appointment the next morning.The service, price, and communication was excellent. I got a synthetic oil/filter change w/ courtesy check, and tire rotation for just under $80.00!! (Includes the $20.00 off promotion)... That's a great price!Kevin is super friendly, made me feel involved when he explained details of what was done on my vehicle, explained the costs up front so there were no surprises at the end.I'm more than pleased with my experience and will definitely be returning ?
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September 2023 by Daniel Hobbs
My daughter’s car picked up a nail in her tire. I stopped in at Midas after two other tire repair stores closer to my home were not able to schedule me in until the following day. However Kevin (manager) at Midas was able to squeeze me in even though it was the start of a long weekend. The repair was quick but more important was the service. My daughter needed her car to get to work and Kevin insured she was able to get on with her day. Thanks to Kevin and his team at Midas. It’s not what you do but how you do it and they showed they are the best at what they do. Thanks again Kevin.
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September 2023 by Allyson Webb
Great Experience with these guys. Kevin went over my inspection with me and outlined what was actually worrisome vs not. He was so kind and genuine. I will definitely be back.
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July 2023 by Benjamin Thomas
I was in a tough spot with a transmission issue on a Saturday, and they looked at it right away. After running some tests, unfortunately they felt it was out of their scope of work. They gave some great recommendations on where it could be done. Overall, Kevin did an amazing job. Super appreciated!
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July 2023 by Chantelle Passmore
Came here with a bolt in my tire and they were able to get my in and out with in an hour. I’ve only ever come here to get my services done as their service has always been great! My boyfriend works across the road and he had service done here before and they drove his car over after it was serviced. I 100% recommend this place!!
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June 2023 by Nathan Monteiro
I went in for a wheel alignment on April 28th, 2023. The alignment went well and the car was driving great.I decided to do the brake service today (May 29th). I look down at my rear passenger wheel, and I see a massive warp in one of the lug nuts (pictured below).The mechanics here were the last ones to torque my wheels, which is a little frustrating.I was trying to figure out how this could’ve happened, so I tested all the other lug nuts on the rear passenger wheel. It seems as though those lug nuts were tightened a lot more than the other sections of the car.I’m pretty frustrated because now the brake job can’t be finished.
