“Jennifer was incredibly helpful and kind, running back and forth to the warehouse to find hardware for me, and when they were out of stock of the knobs I wanted she spent 15 minutes with me looking through other options. Jennifer deserves 5 stars, however the store gets 4 due to their limited supply of hardware.”
“Excellent store and staff. If you ever need assistance in the Kitchen and Bath section, Coco Keith is the person to talk to. She is very friendly, and very knowledgeable. Would come back again.”
“I was just in to buy some shingles and dealt with Kelly (the manager). I had an awesome experience! It's not often someone shakes a female's hand while being in a hardware store, but I sure appreciated the kind nature and helpfulness Kelly extended.”
“When they first opened I was not impressed but the last couple of times I have shopped there, it has been a lot better. Good selection and inventory, competitve prices, Canadian owned and well staffed. The online ordering works good too.
I much prefer to support Canadian companies so happy they have got things working so much better. Wait times at customer pickup still needs work. 2 customers, 4 staff and it still took 20 minutes to pickup my online order, so 4 stars instead of 5.”