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October 2024 by Isaac Kaplyuk
Ive been in a few accidents and the ensuing difficulties that follow afterwords are always a nightmare to deal with; however, dealing with Sturgeon Auto Body has had to have been the worst experience of them ALL.
Not only did they not fix our vehicle properly (more on that further) but they took MONTHS to fix it initially. When we finally got it back, it was issue after issue after issue. The wheel alignment was never done properly. Our summer tires are ruined because of that. Secondly, they never aligned the front bumper properly as you can clearly see panel gaps and misalignment. Third, our radar stopped working and now the car has absolutely no parking assistance. Fourth, they didn’t even seal the passenger side window properly so water kept coming in. We took the vehicle back COUNTLESS times to get these issues addressed. Twice they said we should just go to the dealership to get it fixed, which at one point we did, and they then pointed out other damage beneath the car caused by the initial accident that had never even been fixed at all! So again we had to go back for that to be fixed.
They are not knowledgeable with luxury vehicles and they are oftentimes difficult to deal with. Now I have more problems than ever with the vehicle thanks to Sturgeon. I am now dealing with additional damage caused by the malfunctioning safety features that were improperly fixed by Sturgeon.
Now, I have to go back to a competent body shop that’s recommended by BMW (Modern Auto Body, where I should have taken it in the first place) to get the vehicle inspected to see what still neede to be repaired properly.
I will certainly never go back there to get anything repaired an I highly recommend anyone else doesn’t either.
Stay far, FAR away from this incompetent business.
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October 2024 by garry stevenson
Had my truck body damage Repaired by Lore and staff great job and great customer service thanks again Lore. Garry Stevenson
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October 2024 by Andrew Macrae
The Sturgeon Auto Body team are fantastic! We had to take our van in for repair after it was hit in a parking lot. Not the most fun process, but the folks at SAB took some of the pain and inconvenience away. They fixed everything up perfectly and helped coordinate items with insurance. We were very impressed, and would highly recommend their services!
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October 2024 by Alison Salandro
Excellent work and super courteous staff. Was very pleasantly surprised to see they cleaned my vehicle inside and out for a simple bumper repair. Would definitely use again!
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August 2024 by Kara Murray
Very happy with the job and the service. Friendly and caring people. Highly recommend
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August 2024 by Gordon Kutzner
My experience with Sturgeon Body Shop has always been great. My vehicle looks & runs like New. Thanks for the team effort to make my day. This is my third experience having repairs done by Sturgeon Auto Body.
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July 2024 by Dianne Harnois
Just had them repair my Acadia and as always, they did a fabulous job. The staff is awesome, and the quality of the work was excellent. This is a company that provides great service, excellent work at a fair cost. I would highly recommend them to anyone of my family or friends
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July 2024 by Jay Demore
I had my vehicle fixed here. Top Service is absolutely what you want in times like this.
And that is what I got. Start to Finish. Highly recommend.
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June 2024 by Mary Jo Lynn
I had my 2004 jaguar booked in for repairs. I told Allan to make sure all the parts were in before I brought my car in because I didn’t have a rental and I couldn’t go without my car for more than two weeks. The day before I brought it in, I confirmed again that all the parts were in and he said they were. Four weeks later he still doesn’t know where all the parts are And when they will be in. So now I don’t have a car to drive it and I’m up the creek.
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June 2024 by Geri Salmon
I've used Sturgeon Auto Body in the past and was extremely satisfied, so when I needed autobody services again there was no hesitation in going back to Sturgeon Auto Body. Unfortunately, I did have some issues with the service and staff and have discussed this directly with the Manager. Aside from this I am very satisfied with the work that was done to my car and therefore would return to Sturgeon Auto Body should I require auto body services in the future.
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June 2024 by Cathy Heron
Excellent service. My Tesla looks brand new on the outside and the inside is completely clean. Nice little extra
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May 2024 by Margaret Williams
I recently stopped into Sturgeon Auto Body with a concern
about a scratch on my new car. (the first one is always so disappointing) Though I had no appointment, the manager
came out of his office to have a look. He went back in
and returned with a cloth, and made it disappear right before my eyes. And he would not charge me for it. That is so appreciated.
You made my day, Lore, thank you!
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May 2024 by Lyndsay Long
Great customer service, went above and beyond for me while they were fixing my car.
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April 2024 by Cat B
Great job done, friendly service, and the detailing was a wonderful surprise!
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April 2024 by Darcy Lindmark
My first time dealing with Lore and his wonderful staff at Sturgeon was fantastic. Not only were they very professional but friendly as well. Thanks folks for a job well done. Highly recommended.
