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November 2025 by Rod D
We dropped by the store to get our plans updated and new phones with the Black Friday deal. We were met by a very friendly and pleasant salesman by the name of YUSUF. Yusuf was amazing! He thoroughly walked us through the process, fully explained everything, plans, phone options, etc. and dealt with us in a most professional and friendly manner. He arranged for us to get all our data from our old phones transferred and this was done in store. Yusuf also explained our new phone functions and made sure we were comfortable with our new equipment. We walked out the store completely satisfied. Big shout out to Yusuf....
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November 2025 by Suzanne Houghton
My husband and I went into the TELUS store and were extremely happy with the service that Yusuf provided. He was very thorough and explained all the features on our new phones. Although the sales support department was very busy and kept Yusuf on hold he used the wait time to explain our new plan. I have already recommended Yusuf to all my friends and I'm sure they will be as pleased with his service as we were.
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November 2025 by Julie Tye
Shahbaaz gave me great service with my upgrade! 10/10 I highly recommend
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November 2025 by Duane Bennett
Shahbaaz the sales rep from telus store in St Albert Centre is nothing but amazing. We visited the store on two different occasions in three days with a few questions on setting up new phones and returning old phones. He is one of the best sales rep we have ever dealt with. Very knowledgeable and friendly. Definitely knows what he is doing and does not waste your time. Would definitely recommend visiting Shahbaaz!
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November 2025 by Mo Palani
Excellent service with Jana would highly recommend
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November 2025 by Sunni Jin
I visited TELUS to look for an Internet and two-phone bundle deal. Even though it was a busy Black Friday, Yusuf Hussein greeted me right when I walked in and provided friendly and accurate information.
There was a bit of waiting time due to a computer issue, but his polite guidance and sincere apologies made the wait feel short. Thanks to him, I was able to get a better and more affordable service than other companies were offering.
Highly recommend this store and Yusuf for excellent customer service!
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November 2025 by Dana Darrach
Stopped in this morning to get a new phone, and Shahbaaz waited on me, he was super helpful, very friendly and knowledgeable, and he made the entire experience painless 🥰 thanks so much for all your help!
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November 2025 by Amandeep singh
jana was really helpful today, helped get to get brand new iphone 17 best deal with phone case and charger, she is very sweet and helpful.
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November 2025 by Katie McCallum
I came here because my SIM card wasn’t working as well as my Telus app. Elishba was very patient and helped me change the sim and logged me into the app so I could see my bills, and set up pre-auth payment. I really appreciate her patience and recommend if you need any help!
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November 2025 by Ruth Bowman-Kilback
Yusuf in st.albert did a great job today. He helped me with my phone thanks again
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November 2025 by Brenden s
Took my phone here because sim card was in and out, they swapped it, now my phone dosent work at all and they said I have to set up a mytelus to fix it. Tired of this companies and front line clowns forcing people into things.
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November 2025 by Angel
⭐️⭐️⭐️⭐️⭐️
Huge shoutout to Elishba 🙌 for hooking me up with the brand new iPhone 17 Pro Max in Cosmic Orange 🍊📱! My upgrade was up for $0 💸 and she made the whole process super quick, easy, and professional 💯.
She really knows her stuff — friendly, knowledgeable, and went above and beyond to make sure everything was perfect 🔥👏.
If you’re thinking about upgrading, I definitely recommend Elishba! 🙏✨
#iPhone17ProMax #CosmicOrange #UpgradeTime #BestService #HappyCustomer 😍📱✨
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November 2025 by fortmacriderfan
We visited this location to get my mother in laws phone setup for travel to Puerto Vallarta. Jana was very knowledgeable and very helpful. Answered all our questions and verified her phone was working before we left the store. Thanks so much to Jana. I recommend her and this location for your phone needs.
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November 2025 by rob spott
Very efficient
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October 2025 by Saira Inayat
EJ was very kind and walked me through my phone options, and helped me fix a few problems I had.
