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September 2023 by Terri McClean
Service here was excellent, even when I was stumbling to describe what I was looking for. Staff went from aisle to aisle with me as I got what I needed.When they noticed I was starting to limp more and more, they offered me a chair as they went and got the lumber. They loaded in truck for me also.I was picking up quite a few items and never noticed the time, it was closing time, but they never rushed me, or mentioned it. It wasn't until I was at till I realised. And yes they still helped load truck. That is Super Respectful ,Helpful and Courteous Staff.Store was clean, well stocked and organised.Bathroom was clean. Parking is easy , with handicap spots available.
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September 2023 by dang old (slikz)
I really just want to show my appreciation to Tish, one of the St. Albert HD employees. She is by far one of the most pleasant, charismatic, enthusiastic employees that I have had the pleasure dealing with. She is truly an outstanding employee and an even better person. She deserves recognition for how awesome she is!
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September 2023 by Sako Padfoot
Never used the Pick up In store option before. Tried to yesterday. Ordered an item at 0900hrs for same day pick up (should have just shipped it). You have to wait for an email for the store to tell you your item is waiting for pickup. I waited until 10pm that day then went to bed. I got an email at 0300hrs (when the store is closed.............) that I could come on by and grab my item. This is stretching "same day pickup" by some margin. Maybe change the name to "Pick up in 24hrs and also we are not open 24hrs so really its like sameish day plus or minus 1 whole day pickup". Not as catchy but at least you aren't lying to your customer.
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September 2023 by Kim Berndt
I needed a replacement part for my cupboard door. I took the old piece in and was directed to aisle 13. I went to the aisle and was met by an employee. I asked him if he had that part and he just said no and walked away. I chased him and asked if he had something similiar. He pointed to an item and walked away again. There was a very large ladder in the way that I couldn't move so I squeezed in between in order to reach what I needed. When I had the part, I found him again and asked if he thought this would work. He just said it should and walked away.
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September 2023 by Vanessa Wedick
Paul was amazing at the key centre and even though they ran out of the standard key type, the sold me designed keys for the standard price! Fantastic key cutting service here and reasonably priced. Great customer service!
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September 2023 by Brian Kirkpatrick
I am so tired of fighting with automated voice systems, only to get hung up on. A company that made $155 billion last year can't employ someone to answer the phone. Corporate greed has ruined the world and Home Depot is a prime example of that.
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September 2023 by Io Yoda
If it really is to go to place in Canada for lumber and hardware, the unfortunate part about it is that the people that they have working there? A lot of them are not up on their materials and you always get a I don’t know or not my aisle or sorry I can’t help you. That’s the downside to the situation there
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July 2023 by Zalclan Peeps
I recently visited Home Depot to purchase some home improvement supplies and was extremely impressed with my experience. The store was clean, well-organized, and well-staffed with friendly and knowledgeable associates who were eager to help me find exactly what I needed.The selection of products was impressive, and I was able to find everything I needed for my project in one convenient location. The prices were also very reasonable, and I appreciated the store's commitment to offering competitive pricing on a wide variety of items.One thing that really stood out to me was the store's emphasis on customer service. The associates were always available to answer questions and provide guidance, and they went out of their way to make sure I had a positive experience. I also appreciated the store's easy-to-use website, which allowed me to research products and place orders online.Overall, I highly recommend Home Depot to anyone in need of home improvement supplies. Whether you're a professional contractor or a DIY homeowner, this store has everything you need to complete your project with confidence. With a commitment to quality, value, and customer service, Home Depot is truly the gold standard in home improvement retail.
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May 2023 by Jason Taite
One of the best Home Depot locations. They all carry the same stuff, however the staff here are more knowledgeable than other stores I have visited
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April 2023 by Jessica Murty
Very experienced key cutters. I showed up there needed 5 of each key cut, and i had a lot like 10 keys, and this guy was so great. Smile on his face kept them organized and probably never wanted to cut keys again after that. I am thankful for people like this.
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April 2023 by Mike Nutbrown
I shop here a lot, but today I was having trouble finding a part in plumbing. John helped me out greatly by finding the exact part I needed to fix a troublesome problem. Thank you John!
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April 2023 by Taylor Jones
All 5 stars go to Stephanie. She is knowledgeable and has excellent customer service. Give that girl a raise!!! Thanks again!
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March 2023 by Roy Albert
Came here this evening near closing & couldn’t find the lighting I was looking for as it wasn’t listed on the website as being in any specific isle, John from electrical was extremely helpful and managed to track down the exact lighting for me!
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January 2023 by ANTONIOS KADRAS
This store has amazing staff and the best of all by far is the superb and outstanding LUCAS! He is always willing to help no matter which section you find him and his patience is second to none. Lucas you are THE BEST!
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January 2023 by Nicole P
Went to the store today to pick up an online order of space heaters as my home boiler broke today in our lovely -40 Alberta weather. Once there, the heaters were no where to be found and every manager, plus a good chunk of staff, went above and beyond to search the stock for the heaters for me. Even though it took 40 min of looking to realize the online stock list was incorrect and my heaters weren’t there. (Thanks alberta cold weather) They graciously helped me out by giving me 5 of their more expensive heaters, at the same rate of cost as the original 5 I wanted. So thank you to the excellent workers there for going above and beyond for me today.
