Co-op Contractor Centre in Stony Plain is a beloved local hardware store known for its friendly and professional staff who are eager to assist customers. Many visitors appreciate the helpful advice and the store's extensive selection of materials, often finding items that are hard to locate in larger corporate stores. The atmosphere is welcoming, making it a favorite spot for home and garden supplies. However, some customers have expressed frustration with a new return policy that requires them to go to the back service desk and then back to the front for refunds, resulting in long wait times. This has led to complaints from customers, as they feel the process is inefficient. While some staff members are praised for their knowledge and helpfulness, others have been noted as needing more training in customer interaction and product location. Despite these concerns, many still choose Co-op Contractor Centre for its reasonable prices and the personal touch that comes with shopping at a smaller store. Overall, it remains a cherished community resource for those seeking quality products and assistance.
