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“I had a really pleasant experience at NAPA Strathmore. Melanie was an absolute delight. Friendly, helpful, and knowledgeable. She genuinely made me feel like a valued customer.
One thing that really stood out was how kind both Melanie and Avery were to my six year old daughter. Some places make parents feel stressed when they have an energetic little one, but they made the visit enjoyable for both of us.
It’s rare to find customer service that leaves such a positive impression. I’ll definitely be a returning customer! ⭐ ⭐ ⭐ ⭐ ⭐”
“Even though Jeff was full and couldn't take my vehicle, he spent time to help me with a tow and even lined up another shop for me. He could have just said no and been done, but he went above and beyond! It was nice to feel cared for.”
“I was in town visiting a friend and my car broke down, this was the only shop willing to take my car on such short notice and it drives better then ever. Do not let the grumps fool you, be kind to them and they will be kind back. We had some trouble getting parts but once they finally came in the car was ready the same day! I bought my 2004 Toyota matrix from a family friend as a beater car and I feel as though the work they’ve done has breathed new life into the car. 10/10 would recommend to anyone in the area!! Thank you guys again for the amazing work on the car!”
“They are a great bunch of people there. We went there for a estimate on fixing the door and they fixed it with no charge that is impeccable service and we would highly recommend anyone to go there.”
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“Very thankful to the owners and staff at Drivers Collision. My vehicle was undriveable and they were able to assist me immediately with a quick fix to get me back on the road. Not sure what I would have done without them. Highly recommend for their commitment to customer service!”