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October 2024 by Nahiyan Chowdhury
Staff was nice when I visited. 2 weeks after my hail estimate they told me they lost information for my hail estimate and that I need to come back and do the estimate again. The representative was unapologetic and confrontational.
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October 2024 by restituto rebucas sr.
I ask the asian looking or latina looking if is there anyone I can speak with my quote she said she will go home and she works in accounting. I dont know but she seems new i never saw her before. Anyways im going to another garage much friendlier.
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September 2024 by Sukhwinder Singh
Booked estimate appointment got confirmation email got reminder 1 day before i drove 45 mins from Airdrie and at appointment time making excuses you booked online we don t have any appointment for you lady at front desk was rude
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September 2024 by Bryan Kornfeld
Company went above and beyond to fix my 5th wheel trailer by taking on a complex job at end of day to straighten an aluminum molding on my way through town. Hats off to Kendra, manager Steve and the tech who did the work that lightened my embarrassing interaction with a fence post.
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September 2024 by C S G
Very friendly staff and helpful. Did the Gail assessment for my car from the Aug hail damage in Calgary.
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September 2024 by J R
We recently had some auto body work completed by fix auto in strathmore. They were excellent to deal with, friendly, professional and went above and beyond to resolve a minor issue when ordering the parts. As a courtesy, they even gave our car and amazing clean which was very appreciated. Highly recommend this location and the people working here. Thanks again
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August 2024 by colin shuba
Exceptional customer service
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July 2024 by linda held
After a few glitches our truck was finally fixed. A well done repair. And thanks for the wash and detailing.
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June 2024 by Deb Kuryk
I really didn’t occur to me that I could take my vehicle to an Auto Repair shop for a window repair, but I thought I would give it a go. I really didn’t want to go to a dealership. Lo and behold, not only could they help me but would use the motor I had already bought. Wonderful! Out in 1/2 a day! Very pleased, hope I won’t be back but if need this type of service again, Fix Auto Strathmore is where I will go. Thank you so much Steve, Kendra and Cassandra.
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January 2024 by Captian Hero
Great ppl and friendly
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December 2023 by Kyle Larson
Customers stay away!!!I recently had my vehicle "repaired" here, my rear bumper replaced and I had to bring it in a total of three times and it still is not right, the first time I brought it in the bumper was replaced and was not aligned properly to the quarter panel and looked like it was just a rush job slap it together as fast as possible and be rid of it, which lead me to bring it back a second time to get the bumper aligned properly, left it there for the day got a call it was ready, went to pick it up and was told there's a $200 repair bill (no prior phone call or notification was given beforehand) they basically did work and charged me without my authorization, I paid the $200 disgrutentently, the following day in the daylight I noticed my bumper was not painted the right tone of white to match my vehicle (previously I did not notice due to my pickups of the vehicle being at night time and my vehicle being outside rather than being shown in the shop with adequate lighting which seems suspicious) I then stopped in and notified them the color is not right and would like it fixed, they said come back on Monday we have a new manager starting and the owner will be here, so I talked with the manager Steve on Monday and was told they'd do spray out cards of paint (different variations, they only did two spray out cards, one being the existing color and one being a tad different) they then made me choose a color (I'm not auto body paint expert I rely on the body shop for expertise not myself) so then I left my car for almost 5 days with little to no communication on their part it consisted of me having to call to get information and even that at best was difficult, I show up Friday Dec 15 to pick my car up to find that the color of my bumper looks almost the same as before and appears like they did nothing other than a reclear of clear coat with a slight tint to it as opposed to a complete repaint (another auto body shop I showed the car to and spoke with suspected that was the case) I called fix auto Strathmore upset and wanting to get my vehicle fixed with the right color or have a refund of some kind as I was not happy and the results are unsatisfactory and was told "this is the end of the road we have done everything we can and did our best, we are not in the business to do a job/repaint 3-4 times" thing is as a customer I only wanted my vehicle fixed once and fixed right and this shop did not deliver and are now basically telling me to take a hike I am out $2000 and have basically been told there's no guarantee on my vehicle anymore for the work as this is the "end of the road" Do not go here, go anywhere but here, what a terrible experience and what a way to treat a customer right before Christmas. Avoid going here they have no problem taking your money and soon as you have a issue they will do the minimum to fix the issue and if it's still not right they will tell you they're done and to get lost. There guarantee on their repairs is meaningless. Stay away!
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December 2023 by Dale L
Liars and thieves. These people cant even match the paint colour of your vehicle, what a bunch of useless bums.
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November 2023 by Barry Davidson
Fix auto did a great job on my truck for me thank you so much
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October 2023 by Tamara Davidson
Extremely unprofessional staff working there. Completely disgusted to have dealt with them.. these people lie, manipulate and tell you what you want to hear in regards to your vehicle. I got a call yesterday stating my fathers truck was on there way to the shop as we speak and would be ready to go by the end of the day. that was a lie. That it was on its way from down the street basically…and that by the end of the day the truck was not ready for pickup as told it would be. I get another call stating Monday it’ll be ready but the truck was at least there for final touches and that was a COMPLETE LIE. we seen his truck sitting at the other shop!! pretty sure your name is mikayla? or something.. whoever you are, the new manager, you’re a manipulative liar! and the lack of professionalism and utmost horrible service leaves myself and my chronically ill father in utter shock and disgust. it’s been months of constant headaches and issues with you guys I don’t know how this “business” is still legally running with everything that’s been pulled and other previous workers and customers letting us know of the shady B.S they have dealt with as well. and I do believe it, because we’ve seen it!I feel that this place is extremely shady, and with now multiple failed due dates of this truck to have been finished, I really do feel like filing a law suit. This place deserves zero stars at this point. do not bring your vehicle here! pls save you sanity and vehicle from going here. you’ll be waiting almost a year to have it fixed.Services: Electrical
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October 2023 by Gerry Desorcy
Great shop to do business with. Explained all repairs to the detail. I had different alterations to the original estimate and they happily changed the estimate. Very pleasant staff from the estimator to the front desk ladies. A job well done.Services: Painting
