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March 2024 by Kris Laurion
Always great ??
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February 2024 by Keith Kenney
Great Canadian Tire store with good staff and great selection of goods!
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February 2024 by Jodeen Swan
Purchased and had battery installed here. Battery was installed improperly, resulting in further repairs required and was tested at another mechanic as faulty 2x, I brought back in to canadian tire sylvan lake they told me testing would take an hour, never notified me if battery was good or not. Came back and was told battery was fine and I had no proof battery was installed incorrectly. Escalated to General Manager and was called a liar and told there was nothing I could do he had the final say. From the reviews appears this is an ongoing issue at this store with poor management and poor customer service. As well as poor automotive work.
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February 2024 by Kara Wilcox
We had such a great experience at the Sylvan Lake store, Kathy in hardware was so friendly and helpful thank you again.
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February 2024 by Yorch Yetson
Get your tires here and get the tire warranty. Almost always worth it.
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February 2024 by Dragnous
It's a tire shop, canadian tire, and marks work warehouse all in one building. If you can't find what you need there, then it's likely only sold at specialty stores.
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January 2024 by Isaac
I've had several issues with automotive here and somehow I never learn my lesson. I purchased a full set of brakes preemptively for my vehicle and when I went to change them a year later I discovered they'd given me the wrong set of pads somehow. The automotive ( maybe manager) seemed like they'd exchange them but when I went to customer service the manager was not as nice and she said that's my problem and I should've returned them the next day. This was just today's issue. I've had so many over the years.
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November 2023 by Jackie Wildeman
Big store pretty good supply. Mark’s Work Wearhouse is in the store.I don’t like the checkout but it’s becoming the norm these days everywhere
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November 2023 by Cynthia Oliver
Poor customer service. I asked the automotive guy where I would find RV antifreeze. He barked at me and said there's like 4 pallets at the front! You walked right past them.WRONG!! no pallets existed! No one seems to work there. I had to find the aisle location online. Instead of being a jerk he could have just said Aisle 38. I'm sure I can find other places that appreciate my custom and don't talk to me like I'm blind and stupid! 1 star is too many!
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October 2023 by Chery
Tried to return a defective product within the time frame of returns (only a couple days) and within the warranty of the product. Manager refused to return defective product leaving me out $900 and no insulation in my home. Maybe if he had bothered to look and listen like the cashier did, he would clearly see there's a problem, I'm experienced with this product, it's a manufacture defect. I would have gladly exchanged for another as this was a blown hose destroying my floors, and heater I had also just bought which almost caused a fire (chemicals are flammable!). Never again will I bother at this location, I didn't drive from Red Deer to be ripped off and treated like garbage. Thank you for wasting my time, and money!
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September 2023 by curtis
Simply cannot comprehend the lack of customer service in this establishment. Worst canadian tire around.
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August 2023 by Josh Matthews
Terrible. Gotta be the worst Canadian tire ever. Nothing ever in stock when the 2 other stores in red deer have plenty. Nobody works here. Only one person on cash @ the “customer service” desk which makes returns a priority and not the people who have been waiting in line over 10 minutes wanting to actually spend money. Apparently we are not customers in need of service. Need to put a stick up beside the owner and other staff to see if they are actually moving. Id advise not to use this location if at all possible. -5stars. #dobetter
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August 2023 by Michael Koornneef
Poor management. Go somewhere elseReturned a hose that had a lifetime warranty 3 weeks after buying that had a hairline leak at the female end. Was not able to find my receipt. Judith at the returns counter did her best, but then management would not support me. Told me to come back during regular daytime hours to talk to someone in the office and was told that because I didn’t have the hose with me anymore they couldn’t do anything (they threw it out and acknowledged that). Received a snarky response from the general manager calling me a liar. Poor customer service overall. You’ve lost my business. I gave you multiple chances to make it right.
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August 2023 by Serena Liu
Me, my husband and my 3 children came in to buy a thermacell mosquito repellent. We were there on August 9th in the evening around 7-8pm. My daughter grabbed a mosquito repellent and was playing with it and sprayed it unbeknownst to us. An older lady with short hair blonde hair ran up to my daughter SCREAMING at her to not play with it unless she was purchasing it and proceeded to scold her. I agree. It was wrong of my young 6 year old daughter to do what she was doing, but to SCREAM and frighten my daughter is unacceptable. She was burrying her face between my legs and crying she was so scared as the lady continued screaming at her. Leave it up to me to discipline my child accordingly. What should have happened was you should have informed me without having to scream at my daughter. Unacceptable at all costs. Abusive as well
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August 2023 by Edward Canuel
Garbage Auto Mechanic shop. Car 3 times in shop, before power steering pump fixed, not leaking. Minimun wage, backyard Mechanics, car running worse, after leaving shop. Counter workers lied, covered, for poor mechanical work. Mechanics test drived car, Transmission, Cruise control not work properly, BRUTAL.
