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February 2024 by Tina Thiel
Safe area but short on parking
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May 2023 by Sarah M
Quick and friendly service
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February 2023 by Bret Davis
Called me and hung up when I answered. I have never done business with them.
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January 2023 by kjev1019
Have always been treated with courtesy and respect by the Sylvan Lake Branch employees. I’ve had an account there since 1978 and have never had a serious issue.
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September 2022 by A. T.
This entire banking chain is a monumental disappointment. You will be embarrassed doing business transactions with them.
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March 2022 by Diana and Carey Pearman
Nothing but good to say about this bank and staff. We have got the best interest rate, lowest fees, and personable, timely help and information. Easiest 5 star review from me.
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March 2022 by Kelly S
Worst customer service I've ever had at a bank and left me feeling deflated. Let's just leave it at that because the rest is just details. There are much better client friendly banking establishments out there, I would advise you to seek out one of those and stay away from CIBC!
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February 2022 by Kim Parker
We have banked here for over 30 years and over that time all of our personal bankers we worked with have been excellent to deal with!The tellers have been very good also, there's been a few bad apples in that group but they don't last long.I highly recommend this bank!
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February 2022 by Isaac Driedger
I've been a customer of CIBC for 21 years and today, this branch treated me like a FRAUDSTER. Would they have looked into my clean history with the institution and made things a little less inconvenient, I would not have chose to close up my account and cut my relations with CIBC for GOOD!Due to their new policies because of fraudulent cheques, they offered to release only $100 from the payroll cheque I tried to deposit and release the remainder 5 days later. I'm sorry, that doesn't work for a single dad that lives cheque to cheque in this covid ridden, crippled economy. Plus, my credit score is not good enough to apply for an increase on the release amount. It appears this bank is chasing the poor out the door while they cater to the rich. So long CIBC! You will soon realize these policies don't work for the majority of your customers as you force them out the door!!
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June 2021 by iamk5095
I was treated very poorly first by the teller and then a manager who was acting all superior and challenging. I would never bank at this branch, EVER!
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March 2021 by jason plishka
I heard this place hates Christmas too!How about fact check people."Hates people with disabilities"C'mon people.
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March 2021 by The Surreal Taco (cbell74)
Absolutely garbage bank. This branch has list sensitive documents, does not return vmail (probably as staff turns over everytime you visit. And now they freeze my account and I go to branch and nobody able to reopen at my home branch.
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March 2021 by Gilbert
Their own employees try to sell their own products.. Used many sales techniques like saying how bad and poor I am with money to pay him monthly for his help.
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May 2018 by Crystal L
Very rude poor customer service
