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January 2025 by Thor Watson
Very disappointing. Sale member Nicholas Chau doesn't seem interested in actually making the sale.
I was going to buy a truck from the dealer but requested a little info to know more about it around Christmas. But he just ignored my message about the request on the vehicle.
The sale was already on my end sold because it was exactly what I was looking to buy.
When I contacted him again he just removed himself from the conversation.
I guess an easy cash sale was not what he was looking for.
Oh well.
It forced me to go over to ford and use that same money I was going to buy the truck outright for got dropped on a brand new F150.
Snooze you loose buddy.
If he is a regular sales staff, I recommend sending him for training or finding a competent sales person to replace them.
Good way to hurt the month end and year end sales goals and tarnish the dealers reputation.
Who knows. Maybe my wife would have wanted a new Christmas vehicle for her self too seeing as she had been talking about getting a new vehicle too.
Well played....
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January 2025 by Jagwinder Sidhu
Highly recommended, nice and friendly staff, baught Toyota rav 4, with decent price and friendly price
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January 2025 by bert white
They sold us the dealership truck with bald tires and two different grips that were ready to separate and could have damaged the differentials. They were supposed to replace them but said they passed inspection. We had it inspected by another dealership and they said they were ready to separate and they were two different grips and could damage the differentials. We had to buy new tires for a new vehicle. The truck was totally covered in mud and the engine as well, I wouldn’t be surprised if it isn’t even the original motor in it. Been trying to find a way to prove it. I wouldn’t even take it to their service for an oil change, that’s how much we trust their dealership.
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December 2024 by D&M Schneider
Hubby and I are seniors and needed a second vehicle so we went to Wetaskiwin Legacy Dodge to search out a decent used vehicle, plus we had heard great things about one of the salesman, Steven. We were approached as it was by Steven. He listened to our needs and price range.
After test driving a few vehicles, we settled on one, which was relatively close to what we could afford.
The floor sales folks, were very friendly, and after the sale was closed, Steven introduced us to the folks in Service and Parts, plus the Manager of Legacy Dodge. Great experience. Steven, thank you for making the choice in our selection, easy. Thanks to Legacy in our search, plus Parts and Service for installing new winter tires, and making sure our vehicle was winter/road worthy. 👏(photo is not our vehicle purchased, but very similar)
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December 2024 by Taylor-Rae Howe
We recently brought our Ram in for service from a different dealership/shop as we were getting nowhere with repairs from the other shop. Doug and the service department at Legacy went above and beyond to get our truck back on the road. We will only come back to Legacy for service on our vehicles. I cannot recommend them enough, they are amazing!!!
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December 2024 by Brittany Sunderani
We had an exceptional experience at Legacy Auto Dodge Wetaskiwin. From the moment we firt connected with Ben, the team worked together efficiently to provide excellent customer service, helping our family secure our new vehicle for our growing family. I have not historically had the best experiences with car dealerships and this entire experience was truly exceptional. They worked with our tight timeline, kept the line of communication open throughout the process (we navigated this car sale from Calgary) and were honest and transparent with every decision. Our sales manager, Akbar, was exceptional and helped facilitate the addition of needed winter accessories and a smooth delivery to Calgary. Winter, our finance manager, helped us navigate the sale process and warranty, guiding us to make the decisions that were best for our family. The process was smooth, stress-free, and surprisingly, enjoyable. They went above and beyond to ensure all our needs were met. We couldn’t be happier with our purchase and the overall experience. Highly recommend them to anyone looking for quality service and a welcoming atmosphere with a hard-working, trustworthy team. Thank you thank you!
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December 2024 by Victor Rosebluff
Asad and Eric Lundie were amazing. Top notch guys to deal with
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December 2024 by Jayden Couture
Very poor experience dealing with Sean and Mack at Legacy Dodge. Horrible customer service (Julie at reception was kind and polite to deal with though). They went back on a deal agreed too because they were “losing money” ridiculous lie. They then lied about putting our deposit down on a completely different vehicle when they had clearly just sold the vehicle we’d agreed to purchase. Finally dodging our calls when we decided not do business with them trying to get our fully refundable deposit back. When we did finally receive our money back you can see in the photo he must have stabbed the cheque about 15 times. Clearly an angry individual who thinks he can lie and treat people poorly. If I could give zero stars I would.
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December 2024 by Kevin McClyment
After being referred here by another legacy dealership stating they had a vehicle that matched my interest things went downhill. After confirming they had this vehicle and that the vehicles condition was great we came to an agreement price wise , I asked the vehicle was cleaned and ready to go as we were traveling 2 hrs to retrieve the unit . Upon arrival the unit had not been cleaned or prepared, the body condition wasn’t as stated , the interior had a horrible smell when the heat was turned on and for some reason there was a discrepancy in the mileage between the odometer and the car fax report . There was also papers in the glove box that caused me to question whether this had been a rental vehicle. After bringing the issues to attention I was met with blank looks and communication quickly deteriorated to the point I just took my bank draft and left .
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December 2024 by damanveer singh
I was in the market for a used Toyota but wasn’t able to find a unit with low kms, until I met Armeet from Legacy Dodge. They have the best inventory and Armeet was great to deal with.💯
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December 2024 by Harshit Khanna
Armeet went above and beyond to help me find the perfect vehicle. From start to finish, he was dedicated, responsive, and incredibly knowledgeable. He made the experience enjoyable, even following up after my purchase to ensure I was happy with my choice. Armeet truly cares about his customers, and it shows. I highly recommend him.
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December 2024 by Fulkirat Singh
I can’t say enough good things about Armeet! I wasn’t sure exactly what I wanted, but he patiently helped me explore different models, features, and financing options. He’s honest, straightforward, and great at explaining things in simple terms. I left feeling like I got the perfect car for my needs, all thanks to Armeet’s guidance and expertise. A true gentleman.
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December 2024 by Rehan Shrivastav
I was dreading the car-buying process, but Armeet made it so much better! He took the time to explain all my options clearly and worked hard to get me the best deal. Armeet’s approach is professional, honest, and friendly, and I felt comfortable asking questions at every step. I drove away feeling confident in my purchase, thanks to Armeet.
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December 2024 by Harsimar Preet Singh
Armeet was fantastic throughout the entire car-buying process. He was knowledgeable, patient, and genuinely listened to what I needed. He didn’t try to push me toward something I didn’t want, which I really appreciated. His transparency and commitment to customer satisfaction made the experience stress-free and enjoyable. Highly recommend Armeet for anyone looking to buy a car
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December 2024 by Lana Persaud
I had an excellent experience at Wetaskiwin Dodge, thanks to the amazing service provided by Mack and Dillman. From the moment I walked in, they were friendly, knowledgeable, and went above and beyond to help me find the perfect vehicle. Mack and Dillman both took the time to listen to my needs and preferences, and made sure all the financing details were clear and worked within my budget. The whole process was smooth and hassle-free. I highly recommend Wetaskiwin Dodge if you're looking for great customer service and a top-notch buying experience!
