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February 2024 by Taylor Reynolds
Opened a line of credit, came into this branch to use it... First: Problem with our name, which wasn't their fault. But, the lady was difficult and had to be asked to check again in order for her to do her job properly. Finally had that sorted and then they said they couldn't do anything, because nothing was signed and no interest rate was on it yet. Which, is a complete lie. Everything was said and done on the phone, and all we had to do was wait for the card in the mail if we wanted to, but they said we could go into ANY branch and use our funds.This branch was minutes from closing after all of this, and wouldn't do anything more because they did not want to. Incredibly unprofessional.Clearly there's a reason this branch is rated so low. I will never be back.(Called Lacombe and Leduc and they said they would have done it no problem, so it's just this lazy branch.) Clean up your office and your attitudes. We will never be back.
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October 2023 by Hazen Evenson
This branch used to be good, the current manager has been difficult to deal with and can’t be bothered to return calls.Hours suck. And the staff really don’t want to be there it seems.I miss when this branch was good
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June 2023 by Alicia R
This bank has gone downhill. My husband went in to get a new bank card with his id, got a new one and then we couldnt access our funds. The lady put it on hold because my husband looked sus. My daughter has banked with them for many years and my husband and i have deposited many checks for her from the same place. Today they put all of her funds on hold, but did not disclose this info when i deposited. I would have never brought her check there had i known they were going to do this. She will be switching banks asap. People have bills to pay
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April 2023 by Bronson Belezbub
The bank manager here is simply too tall.
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May 2022 by Gaganpreet Kaur
Worst branch ever they keep on hold for 30-45 minutes then hang up the call
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April 2022 by dreydenz
poor choice of me making this my first bank without reading reviews, always putting my money on hold, making me wait 5 business days im tired of it.
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March 2022 by Mrgoody2shoes
The people at Scotia are amazing.
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February 2022 by Heba Nassar
the automated phone system is so bad
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February 2021 by Allen
The worst branch in the country! It's a terrible experience just trying to call them and when you do get to a real person they hang up. Absolutely worst bank definitely changing banks after this experience with them!
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February 2021 by Taran
Heather Bieber financial advisor is so unexperienced. And she said no to apply my secured credit card when i asked why? She didn’t reply at all.
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February 2021 by Sharon Wilson
I have been with Scotia Bank...since 2004Never had a problem with it ..The ladies at the Wetaskiwin branch are very friendly, and helpful
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February 2021 by Noel Saskatchewan
Poor customer service.
