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April 2024 by Flick & Lucy Ninja on the back 9
My cats and I are so grateful to the two ACE team members here. Excellent advice and such caring & thoughtful support. Can not say enough about my great experiences at this location. Thank you Erin! ???❤️
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January 2024 by Brandice Laing Primeau
As always, just great service. I ❤️❤️❤️ the staff and their amazing selection.What's awesome is that you and your pets feel so welcome, and always remember. It's like visiting friends or family.
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May 2023 by Susan Gover
Steph and the staff are awesome..They are very knowledgeable about the products and are always there to help in any way they can..
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March 2023 by Darcy Lloyd
I get my kitty litter there love the price and size of the bags ..very knowledgeable staff
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February 2023 by Coco Parent
Staff were very nice and my puppy was super comfortable thank you
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February 2023 by Isabelle Boudreau
Very helpful staff and super welcoming when you come into the store, Great service too!
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December 2022 by Brandice Laing
As always we had the best experience at Pet Valu in Whitecourt. J got to have some snuggles and be the center of attention and something extra sweet when 1 of the girls there bought him a treat, Thanks Vanessa!Love the customer service, the helpful way each employee treat you and your pet as welcome guests. Lots of sale items to keep your pets better dressed for winter walks and lots of head gear to select from which can be very important to pet parents whose dogs love to run into the snow and sink their head down into it. These items are worth investing in before your dog gets a nasty ear infection or frost bitten toes.Other items for Christmas Shopping are available and if you need advice or assistance, definitely ask one of the Woman working here to help you make quality selections.Justice was so well looked after and so happy with his new coat and the cuddles and treats he got.. he's napping before we leave the parking lot!!
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November 2022 by The Rogue Less Travelled
Great pet shop, took my boy in for a doggie wash. Only cold air in the dryer which surprised me, otherwise nice stop.
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October 2022 by Brandice Primeau
Staff is always very friendly, helpful and informative. It's amazing to bring in pups that are in early stages of training, great outing for introducing new smells, sights and sounds. The warm welcome pups receive adds the benefit of a positively reinforced experience, which in turn helps to develop self esteem in your pup, making each next new experience alittle less daunting.Thanks girls, for all the assistance and the puppy's all say thanks too!
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September 2022 by Kristin Jones
Great knowledgeable staff. They have no issues ordering me product I need.
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July 2022 by BM Laing
Staff is always very friendly, helpful and informative. It's amazing to bring in pups that are in early stages of training, great outing for introducing new smells, sights and sounds. The warm welcome pups receive adds the benefit of a positively reinforced experience, which in turn helps to develop self esteem in your pup, making each next new experience alittle less daunting.Thanks girls, for all the assistance and the puppy's all say thanks too!
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March 2022 by Alexandrea Smith
i came into the store today not sure on things to get for my puppy and was blown away with how amazing the customer service was. Everything I got was recommended by the sales girl and my puppy loves everything. At the cashier register I was surprised to learn she was a new staff member! Excellent Training Pet Value it is well recognized
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March 2022 by Chris Benson
Good stuff
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March 2022 by Naomi MacDonald-White
Little blonde with the chihuahua that works the counter is super friendly, had a nice chat.
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March 2022 by Jesse Burger
Very rude staff, won't shop there anymore