Under Armour Factory House is a retail store that caters to customers looking for good deals and quality athletic apparel. The store is generally well-organized, allowing customers to browse and find items with ease. The prices are considered reasonable, especially with the available military discount and rewards program. While the staff is generally helpful, some customers have noted that the employees can be occasionally unengaged or disinterested in assisting customers. However, the store has also received praise for the exceptional customer service provided by specific employees, who have gone the extra mile to ensure a positive shopping experience. The store's selection caters more towards men's clothing, with a limited range of women's and children's items. Some customers have expressed a desire for a broader selection, particularly in the sneaker department. Additionally, the store may not offer a wide variety of plus-size options. Overall, Under Armour Factory House is a decent option for those seeking discounted athletic wear, with the potential for a pleasant shopping experience depending on the staff and inventory on a given day.
I will only come here because of one amazing employee, Mariah🫶🏽 She showed the utmost respect, kindness, and outstanding customer service 😊 I hope she gets some praise, promotion, or award for how awesome she was with myself and children!
July 2024
Always fun shopping here. They need new products as they have the same stuff all the time. Service here is excellent!
December 2023
I enjoyed shopping there. The employees were so very nice and friendly!!!!