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October 2023 by Cinder Ozbun
Have been taking my Mom's car in to Arnold's for many years. They have become a trusted company full of friendly helpful people. Highly recommend Arnold's to anyone in need of car service or just some friendly advice. Thank you SO MUCH for your help!!!!
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September 2023 by Scott Norris
Nasty, Nasty, Nasty! Was treated horrible! Made a appointment a week in advance on Sept 19th. and described EXACTLY what the problem was. I was assured that yes they could do the work. Upon arrival they said I had never made an appointment! Also they stated they didnt even do that type of work and called the shop next door and they were able to get me in and describe the work that needed to be done which was incorrect. The other shop made the incorrect repair that was instructed by Arnold's and charged me $375. I then went back to Arnolds to explain what the problem was and was and the person who I had spoken to immediately ran out the back door obviously knowing they had made a mistake. Another employee came to the front counter and again I explained the situation and indeed they do the work that I had requested but it would be another week before they could get me in. I asked them what about the bill I received from the other shop and they said it was my problem. The other employee that ran out the back door came to the front counter very aggressively and proceed to call me a LIAR I believe 3 times and I was asked to leave which I did.I owned my own business for over 40 years and if one of my employees EVER spoke to a customer like Arnold's did to me they would be immediately FIRED upon the spot and shown the door.Arnold's is the worst shop I have ever done business in 50 years of driving! They are totally disorganized and way way over the top on how they treat their customers! LIAR REALLY! Who in the HELL treats customers like this!Just beaware there are many other shops to do business with other than Arnold's who will treat their customers with respect they deserve!.What a joke Arnolds is and folks please be very cautious if you decide to do business with them and have readily the address of the Arizona Attorney General along with the phone number!
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September 2023 by Scott N.
Made a appointment and was told it would be a week till they would be able to get me in. I arrived at Arnold's at the specified time and was told in fact that nobody had scheduled my appointment! I explained EXACTLY what needed to be done when I first called and again when I arrived. The office worker said that in fact they didnt do this kind of work that I need to take it next door after she called them. I proceeded to take it to the shop next door and they replaced the TIre Pressure sensor as was instructed by the office worker at Arnold's. After the repairs were done I got back in my car and the traction control lights were still on. I went back into the shop that was referred to me at Arnold's and they explained EXACTLY what Arnold's had told them which was totally incorrect. I then went back to Arnolds where the office worker I spoke with immediately got up out of her chair and ran out the back door. I explained to to another gentleman what I was told by the office worker but indeed they were able to do this kind of work but it would be another week before they could get me in! The office worker then appeared out of the back and called me a damn liar. An argument insued and being called a liar more than three times I was asked to leave. This business has no clue how to treat customers or do they schedule appointments when contacted! I will NEVER go back or recommend anyone use their service they are totally unprofessional and unorganized.
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September 2023 by Miguelito Jean
Arnold Auto Center and team are phenomenal!Very friendly, prompt and knowledgeable!Craig was amazing to speak with.10/10 would recommendMiguelito JeanGlobe Life
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June 2023 by Daniel Holtz
Stopped by and asked about a F-350 Duelly and after given a price by Lowell I had a mechanic (a Ford certified diesel specialist) I always use for my current F-350 check it out. After he gave me a list of minor issues(other than a fan clutch that was not working right) I would want to have fixed before I did any heavy towing I went back to try and purchase the truck(at the asking price). I guess Lowell was told by my mechanic some of the issues and disagreed with his assessment and when I went back to purchase the truck I was told the truck was no longer for sale because he did not like my mechanics assessment. Lowells words "You will find a truck somewhere else that meets your needs".As I am a honorable person my mechanic was still paid $185. For his assessment. Suffice to say I will not be stopping in again.
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May 2023 by Donna Zibrowski
Get service. I had my car at Pep Boys for over a week. They said they fixed the problem. Then two days later on my BDay it broke down in front of Mc D's. I called the tow truck. They delivered it to Arnold's they had my car for two days and it was fixed. I will always take my car here now.
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May 2023 by Lois Myers
We've been coming to them since the late 1990s for most of our auto needs. Always pleasant, honest and easy to work with.
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April 2023 by Jerry Young
Arnold’s sets the bar for what an automotive service center should be: Friendly, honesty, integrity, experienced, competence, affordable and more. I’m a snowbird and here 4 months each year. I wish they had another shop back in Missouri. I feel totally confident that any issues I have will be taken care of in a most honest and professional manner. They deserve more than 5 stars!!Services: Vehicle Inspection
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March 2023 by Jason H.
As a collector and private owner, I've bought, owned and sold more than a thousand cars and trucks over my lifetime. I've worked in dealers, parts departments, body shops and service departments. In that time, I have never come across an auto facility with a higher degree of integrity than I have experienced at Arnold's Auto Center.There's a reason this wonderful business has been in the same location for 70+ years. Their commitment to honesty, fairness and customer loyalty is unparalleled. I cannot recommend Arnold's Auto Center highly enough.
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February 2023 by Johanna Ehlke
They honestly fixed my AC in the car , what I had problems for 5 year's and spend thousands of dollars, they fixed it for $118.00 i was stunned, sense this time we just go to Arnold always happy with there service,had radiator replaced and always have the oil changed there my jeep is 16 years old and I highly recommend Arnold autoServices: Steering & suspension repair
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January 2023 by Joe Sibley
I'm very happy with my experience! They were quick and professional and now my car has AC and brakes again! My peace of mind is back and I'm oh so happy :)
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January 2023 by Bobby Ritter
I purchased my vehicle from arnolds, and glad I did. The purchase was hassle free, and done in a timely manner. I had a trade in, and was given a very fair value for trade. If im in the market again anytime soon. The place I will go to first, will be arnolds.Service: Body & Trim
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November 2022 by Daniel B
Arnold’s was recommended by family and I can definitely see why. Honest, quick and affordable. Thank you for the awesome speedy service with an amazing price. My old mechanic was quoting me $400 more for the same service. I found my new car care center. Thank you.Service: Engine repair
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November 2022 by Katie
Always fast efficient and kind! A friend referred me and now I go here every time. Thanks Arnold Auto center!!
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November 2022 by Linda Scherrer
Bought my car here and go there for my car maintenance. Wonderful people and great customer service.