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January 2024 by Ali Dimas
Very sad to leave this review. I had a very enjoyable experience at this location with the sales rep Amar B. My initial reason for heading into the store was to lower my bill as much as possible, not to buy a new phone. Amar went over numbers with me and said we CAN lower it by choosing a certain plan which made me very excited and interested in buying a new phone since I was going to be saving money in the long run. So I said why not?! So why is it when I go to another att for reassurance on my bill they say they’ve never heard of such plan? And if I didn’t want the phone anymore I’d have to pay a restocking fee? I had already paid to get a new phone and now I have to pay the restocking fee AND my bill is not going to be lowered as promised?! So now I’m stuck with the same high bill plus the new phone payment. He did exactly the opposite and now I’m left with an extremely high bill. Dude, I lost my job and I’m trying to provide for my family. Thank you for screwing the whole family over. I need a manager to contact me asap.
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January 2024 by Demi Beshara
I've been an AT&T customer for years who has had great experiences all over the valley and even out of state on both the West and East Coast, but was disappointed by this location.Neither of the employees seemed super knowledgeable and almost seemed uninterested in getting you the help you need. The employee even stuck insurance onto my plan when it was not discussed at all, and we had to take it off after the fact when we found out later that it was added to our bill.If you have to stop by an AT&T store, I recommend skipping this location and driving out to Mesa to get the support you're looking for.
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November 2023 by Mary Live it Bold
I love this AT&T store. Today I was helped by Cisco. What a great customer service experience. He was knowledgeable and able to problem solve my specific challenges. Impressive in every aspect.I’m a senior and he was able to get me on a plan that would save me money. Please give him a raise. I’m A loyal customer because of Cisco and the other competent staff at this location.
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September 2023 by Ismael Blanco
Amar was very helpful in the process of getting my new phone. He answered all my questions and pretty much set up everything for me. I'll definitely continue doing business there and you should too.
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September 2023 by carol farrell
Amar was very helpful in picking out a new phone for me. The entire process was painless. Highly recommend this store and their employees!
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September 2023 by Jade Taber
I was very pleased with the guy that helped he was efficient knowledgeable with all my concerns and got me up and running with no issues I highly recommend this location if you want 5 star service
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September 2023 by Granville Carroll
McKenna was very helpful! She made the process of getting me and my wife’s new phone very easy and smooth! I would definitely recommend my friends to come down to this store because of the service they offer!
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September 2023 by Amber Risola
Amar and Cisco r awesome! They were super fast and helped get me the best deal for my money and were so nice and offered me a water
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August 2023 by Geraldine Lettieri
The store was very kind, friendly & efficiently! All the reps are very good at what they do! My new go to store! The only thing is the store was very hot inside.
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July 2023 by Tianna Harris
I came in today to help my mom transfer services, both Amar and Sean were fantastic! Not only were they able to get her set up with a new IPhone, they were also able to help me figure out how to get my account fixed as well! They provided excellent customer service and were above and beyond helpful!! Thank you gentleman for all of your assistance today!!
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July 2023 by Loreen Klish
Amar and Cisco really helped me out tremendously when I changed from Verizon to AT&T. I had bad signal in so many areas, Verizon was also too expensive and not as customer service oriented. The change/switch was really easy, they helped me decide on a plan that was right for me, and answered every question I had and gave great advice. AT&T also respects those in the military which is important to me and my family. I used the store in Apache Junction on the Trail for my switch so don’t hesitate! Go see Amar and Cisco, they will do right by you!
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June 2023 by Dianne Harris
I purchased a new phone and Cisco and Amar were great to work with. They are efficient, personable and professionals. They are excellent representatives of AT&T. I have been in this store before because of problems with my phone and had excellent service so no question which store I would go to purchase my new phone. (Even if it was further from my home).
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May 2023 by Trevor J
I have always dreaded going into the phone store. I needed to switch over from Verizon to ATT and Amar made the switch easy and painless. He was very knowledgeable on plans and current promotions. Highly recommend Amar for all your wireless needs!
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May 2023 by Michael Rapier
Super tidy store, great customer service the best ATT store I’ve been to down here in the valley. Came over from straight talk, Amar and Cisco made the switch super easy for me and answered all my questions I had. 5 out of 5
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May 2023 by Alejandro Martinez
Went in to transfer from T-Mobile met with Amar and he was real helpful and patient ended doing business and I would recommend more to transfer to AT&T and request Amars services!
