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December 2023 by Crickett Solaiza
I would never take my vehicles any where else but B & H!! Quality work- honest and fair prices! I always walk away a very Happy customer!
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December 2023 by Justin C
Howard, honest as they come. Could have fleeced me in a heartbeat. Did not and gave direction for the better of my wallet and my truck.Haven't had work done here because I didn't need it. Will in the future.
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December 2023 by Jamie Kay
B & H is the most honest, reliable, trustworthy mechanics out here! They are the greatest!
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December 2023 by Mandi Gonzalez
B&H Auto went above and beyond and repaired my son's car with no cost. They said it was a simple repair and it was greatly appreciated. I highly recommendB&H Auto.
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December 2023 by Rebecca Dyann
B&H is my trusted shop when I need vehicle maintenance or repair.I so appreciate my go-to place.Thank you B&H you are Superstars
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December 2023 by Jasmine Dominguez
This place has the best customer service I’ve dealt with at a mechanic shop. Super fast turn around time, fair pricing, and honest work. They’ve even charged me less than estimated when the job was completed in less time. That kind of integrity is rare. Thanks guys!
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November 2023 by Rufio H.
When things go wrong they seem to have bad customer service. My wife is the owner of our vehicle so I would have her reach out and make a repair appointment. As I also worked most days and didn't have time my self to make the calls. We took our van to his location off meridian and Apache Trail, in Apache Junction. A few times. And our last time there was a few months ago. We had an A/C issue and some other stuff also oil change I believe. Well he had a very inexperienced mechanic work on our vehicle. Put our rear ac in backward causing ac electrical issues. Our front ac would turn on and off. The rear ac sounded like it was on but was just blowing back into the system. I was called when repairs were done and told I would need motor mounts. I said ok not an issue when I get the money I'll come back. That evening when we decided to pick up the car. I jumped in turn on the van and it felt like I was in a monsoon the van was rumbling like crazy. I instantly turned off the car proceeded inside to let them know there was something wrong with the van, and that it felt like it was about to blow up. I believe his lead mechanic, then took my keys, jumped inside the van, pulled it into the yard and realized that the inexperienced mechanic didn't attach all of the spark plug wires, which made it feel like it needed new motor mounts. Which ended up fixing that problem of needing motor mounts. Also fixing the motor sounding like it was about to blow up. But our AC was still in need of repair and we didn't know at the time because it seemed like it was working properly. The front AC then turned off that evening when we went to Fry's, which was only about an hour to two hours. This was also our third day there this week at his shop. Remember, this was a couple months ago so it was summertime and it was hot as hell even in the evening time. The next morning I had my wife call and I guess they got into a little bickering match and Howard gets a little snippy when customers get attitude with him and eventually told my wife that she was not a customer and only I was and that I needed to call Just to make the repairs from now on. I then got into a texting match with this grown a$$ man. Wondering why he would treat my wife like that. He then proceeded to tell me that I had communication issues with my wife. I know firsthand when I walk into that place. They don't ask enough questions. They have no communication whatsoever. They just hand you something and that's it when they're done they don't tell you anything they don't walk you through what they did they don't do anything.I'm not a mechanic I don't know what I'm doing. That's why I take my cars to you. Sorry for this part it was a rant. About my experience there. Also when I took my car somewhere else and I told them the story they asked if he could guess the place I was talking about. I said go ahead. With no hesitation, they said B&H auto repair. There's more but I can't remember everything bc it was a few months ago. But I remember the big parts that made me question everything. I know my wife can be a pain in the butt. But that doesn't mean treat her as nothing bc we are a team and that means she does her part too. Also I had a hard time getting my car kind of repaired bc after I was here it was not the same. Just to use his warranty I would need to travel 25 miles away bc of his crap service and attitude. So then we went to our bank to refute the services, because nothing was actually done correctly, so why would I pay for something that wasn't done correctly the first time which then had me take it to another mechanic and pay more money to have it all done somewhat better. Then to get a text message from this man telling us good luck on getting your money back because he has good lawyers and the 25 mile warranty. Ha ha. Also way he records his conversations. With the help of the other mechanic, we had to refute the complaint a couple of times with our bank, but we ended up getting our m
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November 2023 by Jon Krzesinski
Perfect service experience with B&H.Had my truck towed in on a Friday right before close, a surprise cooling system failure on my way home from work. I had my estimate by early Monday morning and the job was done as fast as anyone could expect. Cost was very fair and text communication was also appreciated.Great job B&H! I'll be back, but hopefully not soon ;)
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September 2023 by Stephanie Oplinger
B and H Auto have been my go to mechanics for 10+ years. Affordable, reliable, always great with communicating status of car and any issues found. I wouldn't trust anyone else with my vehicles.
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September 2023 by Mark
I had an amazing experience with B&h Shop! When my car’s AC broke down, I was worried about finding an affordable option without compromising quality. B&H Shop turned out to be the perfect choice. Despite my initial skepticism about the lower cost, their service exceeded my expectations. Two summers later, my car’s AC is still blowing ice-cold air without any issues.The process was smooth and hassle-free. I dropped off my car, and the next morning it was ready to go. I appreciated the efficiency and quick turnaround. One thing that stood out was the mechanic’s transparency – they showed me the problem before fixing it, which gave me confidence in their work. Would recommend!
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September 2023 by Jeremy Hobson
I've used them multiple times I've also referred both family and friends to this shop. They get the work done right and you don't have to be worried about being scammed. (I've marked parts and left expensive equipment in vehicles on purpose and never had an issue) I won't go anywhere else because of how often other shops try to take advantage of me or my female family members but not here. I know how to do the work myself I just have too many injuries to do major repairs anymore, so I know when I'm being ripped off and these guys go out of their way to make sure it's done right & fairly so you can have peace of mind here. Don't let the rough shop look fool you, they're old fashioned in a good way!
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September 2023 by Evan Kopshy
Have needed regular maintenance for months (like 18 months ) but have put it off because I was new to the area and didn’t have a local auto shop. Reached out to B & H and they were very friendly on the phone. When I dropped off the vehicle, the staff was very friendly. They kept me updated, did what they said they would, and gave me a fair price (at least I think they did but I really have no idea).The biggest thing I look for in an auto shop is whether or not I can trust them. You can trust B & H!!! Highly recommend this team.
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September 2023 by Clover Lynch
Love love love Howard and sometimes his son. Lol. I have been taking my car to Howard for several years now. I drive all the way from Glendale now that I have moved. He has always treated me fairly and taken car of my vehicles. Even when he gives me a quote and I shop around I can't find anyone that comes close to his prices.
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September 2023 by 5james james
If I could use 2 words to describe Howard and his B&H Auto Repair I would use Miracle Worker! My Dodge Durango has had an over heating issue that even the dealership couldn't figure out. Howard kept saying it was the thermostat not being a Dodge thermostat - what made it worse was it was on back order and no one could get it in not even the dealerships had them. It took a little bit of time but Howard got one and put it in - fixed several issues that another mechanic had caused trying to fix the overheating issue (the other mechanic's work didn't fix it at all) and got me back on the road in less than 24 hours!! Driving my truck home from Howard's shop a little over 20 miles my truck ran flawlessly - even better than when I purchased it over a year ago. Listen to Howard - he knows what he's talking about and won't try to fix things that don't need fixed just so he can take your money! He was by far cheaper than the dealership by almost 50%. I will not let anyone else fix my car besides Howard and his shop from now on. Him and his guys are amazing, honest and treat you right! I am so thankful - I'm a single mom with cancer and I need my car - some people like to take advantage of the fact in a woman and iv reality don't know much about fixing cars - I didn't feel that way at all at B&H. Howard made sure I could get on the road again safely and has always treated me with respect - even texting me to make sure i made it home all right when i first took the truck home before he got the Dodge thermostat in! He has a heart for what he does and the people he takes care of! You won't go wrong using him!
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July 2023 by Scott H.
TERRIBLE SERVICE,Left my car there for a week then called and he said they lost my info.Kept askjng for estimate for the next week and theses idiots kept sending me the wrong one.Finally went to get my truck after two tow fees and he stole the bolts out of my transmissikn pan drained my fluid and drkve my truck with no fluid,thats not including anything else he did. I said i was going to leave a review and he said go ahead clown.You cant have a good company with BAD peopleUnproffessional,rude,ignorant people.When i told him i have original shop manual he said "We dont go by that"Like he knows more than FORD COMPLETE JOKE DO NOT WASTE YOUR TIME AND MONEYThey have no knowledgeAt all.I own an HVAC company and would never treat people they way this jerk did
