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January 2025 by Tim Bramam
Great experience
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November 2024 by Marites Cruz
Every staff are so respectful and accommodating easy to talk too..And I’m glad there Opened on Saturday .
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November 2024 by Richard
Your customize service at the Apache Junction location sinks. You never answer your phone. I had one simple question,but you couldn't be bothered to take care of a customer.
I know my little my missley bank accounts don't mean a thing to Bank of America, next chance I get I'm closing all of my accounts down.
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November 2024 by Arizona Cowboy
Very poor customer service. You NEVER answer your phone. The is unprofessional for a business. This has been brought to your attention in other comments and your have not corrected it, and never will. Bank of America is so big, if they loose a customer, they really don't care. I remember a time, 50 years ago when businesses used to care about their customers.
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November 2024 by Marisela Contreras
Thank you for your excellent attention for helping me answer all my questions about my bank account... and for helping me without having an appointment, I recommend visiting Bank of America. And ask about Alejandro Garcia...
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October 2024 by Keith Berthold
Appointments are not necessary. But because I had one my visit was much shorter than I expected.
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September 2024 by Val Haney
Every time ive come in, the bank tellers are very sweet and don't make me feel silky for having no idea what I'm doing.
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July 2024 by Roger Smith
It's an ATM.. 2 drive thru. And 1 walk up ATM..
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July 2024 by Dyann Duncan
They NEVER answer the phone. In a senior adult community where they aren't as comfortable being on line, this is horrible. You have to schedule EVERYTHING! What a hasel. Customer service is a ZERO! They have no intention of fixing it. Use any other bank but this one!
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June 2024 by Thomas Murphy
Go through the right side the second ATM if you go through the first one it'll take your mirrors out if you're driving the truck
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June 2024 by J P
Don't waste your time trying to get through to anyone by phone at this branch. Why give customers the option to call when no one will ever answer and; worse, no option to leave recording and number they can call back. If you are not able to take calls, redirect to a BofA call center.
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May 2024 by Jorge Acosta
Terrible service, they make appointments to open an account and even though there are no people, they say they don't have one.
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May 2024 by Ron Bolden
my bank
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May 2024 by Patty Heyse
And no problem getting my money out of the machine
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April 2024 by A W
No-one ever answers the phone! If you go inside to bank it seems as if they are understaffed, and extremely slow. I hope corporate does something because this bank is the closest to me and has always been this way.
