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“⭐️⭐️⭐️⭐️⭐️ (and then some!)
I’ve been with Mountain America Credit Union since 2008, after one of the big banks let me down one too many times. Ever since, my experience with MACU has been nothing short of excellent. Honestly, there are moments I catch myself thinking, “This can’t be a financial institution… they actually care!” It feels almost dreamlike.
If I have one complaint, it’s simply this: there aren’t enough stars available to rate MACU the way they deserve.”
“Needed help setting up Zell between 2 accounts. Addi went well beyond being patient and helpful. All questions were answered politely and hands on help was available. Thank you, Addi!”
“I recently had my debit card compromised, and Kyle assisted with fraudulent activity on my account and he was very helpful in getting a resolution and disputing charges on my account. He is very patient, understanding and did a good job of explaining the process. and provided a provisional credit to my account. Highly recommend his help if this again should happen to anybody. Thanks again.”
“David Guthartz and Alexx Astorga were a BIG help! My mother went to this Desert financial location, because she was misinformed by A Desert financial at another location. However, Alexx was very informative and reassuring, not only that, she has an amazing mannerism. David is very patient and a great problem solver, he didn’t give up on resolving my mother’s issue. This Desert financial is the perfect definition of team work.”
“I am a winter visitor and used Alaska in 2022 and this year 2023 Global. I am using as a shared branch. The people that I have worked with are just Great, The Great in smiles, attitude, efficiency, and courtesy. The office is special and location is good.”
“Trusts and Wills: Wow! I had no idea what I was doing and didn't know where to start. I'm a single mom and want to make sure that if anything happens to me, my kids get my assets. Jacky Ruiz was so knowledgeable and helpful! She answered my questions and had an amazing balance of compassion with reality about situations people face so I can know how to protect my kids' future if the worst should happen. Jacky helped me understand my options and get started with that process, letting me make the choices I want for my family. Thank you so much, Jacky and Desert Financial!”
“I want to acknowledge an outstanding professional teller at TruWest Credit Union in Mesa AZ, Bank Teller Jaliyah is professional and accommodating to her banking customers. Jaliyah will go over and beyond helping her customers with their banking needs. She is cheerful, friendly and smart. Jaliyah is a great asset to TruWest for her professionalism and banking knowledge giving her customers great service! Jaliyah computer knowledge helped me with my banking. Thanks again Jaliyah for taking care of my banking needs. A grateful customer!”
“Bradley udall deserves a shout out! I came in with a big task and lots of confusion and he took full responsibility to take care of me and answer all my questions and explain how the statements worked. I went to other branches and they treated me like I was dumb and not a member of their branch. If you wanna feel like family Bradley will treat you as such thanks again:)”
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“The bank branch at Fry's is the simplest bank procedural I've even been involved with. At my age that is EXACTLY what is needed. This branch is exceptional! It takes me less than a minute to deposit funds - even less time than trying to do the same procedure through the ATM at that site! The staff are exceptional!!!”