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July 2023 by Siobhan Cota
Being knowledgeable about what you sell would help. Having to pull information out of a salesperson doesn't work for me. Went to Metro PCS across the street and they were on point and got a sale from us today.
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July 2023 by Khat Hansen
Absolutely THE WORST cricket store I have ever been in! She told me to do everything on my app, and had another customer at the counter trying to switch her phone over and refused to help her told her to figure it out! For this I've been a customer for 5 years and have paid over $600 alone for insurance on my family's phones. She wasn't there at 9 like she was supposed to be to open so when I got there it was closer to 10 and she was finally there. Convinced me to take all my business over to MetroPCS up the road and talked to Willie who is switching me over and giving me a great deal!SO THANKS CRICKET FOR TREATING YOUR CUSTOMERS LIKE GARBAGE.If you want quality service and customer care go to MetroPCS ?
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July 2023 by Cheryl Watkins (Miss Cheryl)
Store was empty, girls weren't to experienced abt trouble shooting problems. Did try tho. Very nice.
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May 2023 by MJ
Online says this location is open sunday.NEEDS TO BE UPDATED!NOT OPEN SUNDAYS
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March 2023 by Isabel Venegas
Answering the phone with a Hello! Wasn't sure if I called a business or home was very confused in the beginning I had to ask if this is cricket and got a yes. I hope they do better
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January 2023 by natalie kratz
It’s 2 days prior to Christmas and you have one employee here in this store. Not fair to her or us the customers. I walked in ready to buy to new iPhones, 2 cases, and tempered glass…. Put all away as your lack of service provided me time to go to Amazon!$1000.00 loss
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October 2022 by Gary “Vineyard-GHS-” Sherry
Young girl inside has absolutely no clue about phones or phone service. When in to upgrade my phone she only showed me phones that were downgrades. We asked her what operating system some of the phones were running on and because it didn't tell her on the front screen she didn't know LOL
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September 2022 by claudia syx
Too expensive. After reasearch, for seniors, Consumer Cellular.
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August 2022 by Beth “Beth Ann Palermo” Palermo
I hardly need to visit my store; which is a positive thing! Meaning, my app, my auto- payments, are doing just fine. And if I do venture in, it's peaceful, quick, and helpful!
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March 2022 by Vineyard GHS
Young girl inside has absolutely no clue about phones or phone service. When in to upgrade my phone she only showed me phones that were downgrades. We asked her what operating system some of the phones were running on and because it didn't tell her on the front screen she didn't know LOL
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March 2022 by Turtle 420
A great cell phone provider that I have been dealing with for 10 years and has great customer service.
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February 2022 by Valerie Hughes
They didn't have the screen protector that we needed but the girl was friendly.
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January 2022 by Khristoph M Banning
Great service employees were very pleasant.
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January 2022 by Kira Messina
They didn't have a brand new phone... already out in 3 days!!!
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December 2021 by Margarita Hernandez
Fernando was super helpful and friendly as well as patient. He also was great at multi-tasking. He was able to help us and at the same time help 2 other customers successfuly with a great attitude. This was all within 30 minutes of closing time.
