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February 2024 by Dave C.
It's always hit and miss here. They seem to have a lot of people working here but they're pretty much useless. I came in last week and waited 30 mins to get my pool water checked. No one ever came after they said they'd have someone there to help. I came in today and started shopping. I had a long piece of metal channel along with several items in the cart. Around $300 worth. TWICE (2X) they emptied my cart as I searched for some additional hardware I needed. I had asked for help and was told there was no one that knows about cable and thimbles so I had to go at it alone which took 10 mins each time. As I tried to get the right hardware, I'd go to put additional items in my cart and the cart was emptied, again! then they said I needed to hurry because they were closing in 12 minutes. Grrrr. If they'd helped to begin with, I would've been long gone by then. I finally got the hint, they don't want to help customers and they don't really want you to buy anything. I'll try Tru Value tomorrow. Hoping they're more professional. .
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November 2023 by D M.
Took an obsolete landscape shade into Ace with the outside hope they could match it or figure out a fix for it (the threads in the hole to fasten it were stripped). An associate named Tammy asked another associate named Rusty to take a look at it. He was able to re-thread the hole a find me a screw that fit. and they did not charge me!! Awesome friendly people that saved me a big headache.
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November 2023 by Christina T.
Ron, the Manager of this store, plus all of his employees are THE ABSOLUTE BEST!!! I cannot recommend them highly enough! Whether you are a transplant here, annual resident or seasonal visitor this IS the place to go for ALL of your hardware needs.These people really care about you and that you receive the very best products for your specific needs. And Ron's referral to a qualified plumber is exactly what I needed....THANK YOU, RON! In addition to all of this, many of the employees including Ron are Veterans. As a Medical Doctor who took care of Vietnam War Veterans, I cannot support Veterans and Veteran run businesses enough! Thank you SO much, Ron, for your OUTSTANDING CUSTOMER SERVICE! YOU ARE QUITE SIMPLY THE BEST! And I must add that, no offense to Home Depot or Lowe's, but when I walk in there I am overwhelmed by the sheer size of the place feeling like I am walking through McCormick Place in Chicago to find what I need. It usually takes me at least 10 minutes to figure out what aisle I should be in, then another 10-20 minutes to hunt down someone to invariably ask my questions to, and then all I can hope for is a qualified answer. SPARE YOURSELF! MAKE ACE HARDWARE AND RON, THE MANAGER, YOUR GO TO PLACE FOR ALL YOUR HARDWARE NEEDS. THESE PEOPLE REALLY CARE ABOUT YOU AND WANT TO HELP YOU FIND EXACTLY WHAT YOU NEED...THANK YOU AGAIN, RON, AND GOD BLESS YOU.
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October 2023 by Timothy Reed
My favorite in Apache Junction. Nice salt water fish tank as you walk in the door. If you bring a live scorpion you get 15% off
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September 2023 by Rhonda S.
Top service at this store. It is my go to place for everything plumbing, bbq, paint etc. So happy they are in our town.
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August 2023 by Diele K.
This Ace Hardware is always extremely friendly and always offer if I need any help finding anything. This visit we had 2 people ask on the way back to have keys made. Love that the Chamber of Commerce Shop Local offers 10% off, and definitely makes me want to shop more. This location always has a great selection at a great price! Make this your local Ace Hardware store if you are in the area.
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July 2023 by Rodney Martin
Very nice store.Nice employeesGreat selections.
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June 2023 by Steven
I went to this store to get a hose replacement for my car, went in cut the hose went to the counter to pay for it and they needed to price check it the guy walks up and looks at me ( I was covered in grease) and says why don't you just give it to him looks like he is in a tight spot. Really nice people that work here. Because of the polite and friendly staff I will forever now be a loyal customer to this particular ace hardware. Thank you
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June 2023 by Mike Gio
Brandon, the alleged plumbing manager gets an F for his attitude and customer service. Plumbing parts that should be stocked and are not because as Brandon said, " I don't even want them in the store." Seems what Brandon wants is more important than what the customer needs, or what's good for Kabat's hardware.
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March 2023 by Cindy Salvucci
Stopped in to buy items which appeared to be sold out. Employee Kathy asked if I needed help and proceeded to go to check the storeroom for items delivered today...and she found exactly what I needed. So...Ace is the place with the helpful hardware woman...thx Kathy!!!!
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February 2023 by Jazmine Koshewer
Everyone is super friendly:) also wanted to share the super cute photos of there fish!
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December 2022 by Mary E.
I needed some supplies to reattach the head of an 18 inch doll. Evelyn's can-do attitude in finding some creative solutions really worked well in successfully getting the job done! A combination of plastic and metal washers, some 1/8 inch bunjee cord, and an 18-10 crimp sleeve worked perfectly!!! Thank you Evelyn and Ace Hardware
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November 2022 by Pat
Today I visited the Ace in Apache Junction. All of your associates are always helpful, but I would especially like to give a shout out to Eric. He was not only helpful but he went the extra mile. I love coming to this store. Great job Eric.
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November 2022 by Douglas Veneberg
Sales staff are very knowledgeable about the store, and are more than willing to ask if you need any help. So much better than the big box stores. I'm hooked on Ace hardware.
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November 2022 by Terry Crinklaw
Went in to get a new light for the fridge and found they have quail blocks also, the quail and doves in my yard will be happy.
