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November 2023 by Teresa Kulzer
I'm from Minnesota and had to bring my dog, Rain with me to my appointment. My past experience at my dealership back there(mn.) made me a little nervous. But as soon as we got there I could tell it was different. The staff there is wonderful and treated us great! Rain was treated like a celebrity and I really appreciate that. I will definitely be back. Thank you!
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November 2023 by Hannah Nerona
This was my 1st time to do a maintenance check on my Palisade at this location. My advisor was Taylor. I am so disappointed with his team. I brought my Palisade nice and clean and when I picked it up, it came back, dirty. I am not satisfied on how you do your service if your team doesn't even bother to check if the car is in good condition or not. My inside are all dusty. I attached the picture that shows how careless your team handled my car.
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November 2023 by Linda Szabo
Such a great experience working with Fred to purchase a used car. He was very knowledgeable and able to answer all of our questions. All of the employees there were very friendly. After having a bad experience at another dealer, we really enjoyed our time with Horne Hyundai purchasing our car. A truly honest company to work with.
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November 2023 by Renee B
Emily was fantastic and even ordered a Lyft for me to get back home and then it came and picked me up when my vehicle was ready. She accommodated my request to get my vehicle done by a certain time so I could pick my kids up from school on time AND they even washed my vehicle! One less thing on my to do list. I’ve been to other Hyundai dealership locations before and they are far less accommodating. I will continue to use this location because of the service I received.
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November 2023 by William Farnbach
Had a warning light on the car. They were able to get the car in quickly and thoroughly scoped out the issue till they found the problem and fixed it. Covered it under warranty with complaint or us asking. Chris is very helpful and informative
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November 2023 by Robert E.
I've owned 8 new Hyundai's since 2020 with the last 3 bought from Horne Hyundai. I will NEVER again enter their dealership because of their NON SERVICE DEPARTMENT. I recently had 2 safety service issues but they could not honor a loyal customer and simply said their next appointment was 3 1/2 weeks out. Another dealer got me in the next day. Customer service & satisfaction is not their forte!
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November 2023 by Terry J.
I traded in A at least vehicle on the 7th of October today is the seventh of November and they still have not paid the lease off like they should have. I called several times I was told it was paid on the 23rd. It was not. I finally found out that he was going to be paid overnight on November 3rd. That didn't happen. Now they tell me it's going to be paid on the seventh overnighted. However, I can't get confirmation on that. I did call Hyundai USA and after talking to them for some time I was told that I should call the branch manager call Horn Hyundai, which I did of course he was busy and I was told that he would get back to me at his convenience, evidently it hasn't been convenient for him yet because he hasn't called I've called two times and left messages for him to give me a call and at this point I've not heard anything I can understand why the reading is poor. The only person call me back is the salesman, a very nice young man to help me buy a car. I will not be using them to service my car. I do not trust them anymore nor should you. I don't know where their branch manager got his training in management but it's not working.
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November 2023 by Steve Hurban
Brought our car in for a complete inspection (including braking system) and oil change. They did a thorough job identifying work that needed to be done, at a price that was reasonable.Only complaint is that communication was not the best. I called several times to check on progress the following day. I either never got anyone to answer the phone, or twice they answered and said that they'd leave a message for the mechanic to call me, which didn't happen until a couple more calls.
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October 2023 by Christine Hewitt
Best car buying experience Ive ever had! Dade and Jorge were extremely friendly, knowledgable and helpful! Very pleasant experience with the both of them! ?
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September 2023 by Aiza Arce
I just got my GMC Terrain and i love it so much! Dade Stull helped me get my first car. Very accomodating person. Two thumbs up! Very satisfied customer here!
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September 2023 by Cathy Blake
Dade and the rest of the team at Horne Hyundai went out of their way to get me a great deal on a new Hyundai. This is my 3rd car from Horne. I always receive excellent service here on my vehicle.
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August 2023 by Karen Mickelson
We had a wonderful experience with Charles Stuart. He really listened to what we wanted and brought the perfect car up front for us. This was the most relaxed and easy transition we’ve ever went through at a dealership. Love our 2024 Hyundai Palisade!
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August 2023 by ajith anand
I bought a Hyundai Elantra for my son. It was also my first-ever online car purchase. Carl Cox answered promptly all my questions, priced the car reasonably…made the experience seamless and memorable. The friendly approach made the purchase easy for me. I I'll definitely recommend your services to my family and friends. Keep up the good work!
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August 2023 by Joseph Boyd
Excellent experience from start to finish with the team @ Horne. All stars go to Susie the sales person who did an excellent job in her approach and working towards a close without the ‘car buying’ experience. The sales manager Craig was great to work with and very straight forward and easy to work with. David in Finance was thorough quick to help. Best car-buying experience ever! This is where I’ll go back even though it was an hour out of the way and passed many dealerships along the way that I did not have the same great experience with. Thank you to the Horne dealership!
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August 2023 by betty roberts
The service department staff are so kind.. knowledgeable and efficient...care about their customers safety first and foremost. Never trying to push any products/services on you that you don't need. My car was old and realized more affordable and safe to get new reliable car with 100,000 Warranty. Again none of the staff pushy or overbearing. Charlie had me test drive different cars...gave me different options and worked with me. Again everyone there was really great. So I highly recommend Horne Hyundai in Apache Junction ???????
