Otto Works Collision Center is highly praised for its exceptional service and expertise in auto repairs. Customers consistently highlight the great customer service, noting that the staff is knowledgeable and friendly. Many have shared positive experiences, particularly with how efficiently the team handles repairs and communicates throughout the process. One customer appreciated the quick turnaround, mentioning that their car was repaired within days, while another noted the flawless repair work after an accident. The center also takes the initiative to work directly with insurance companies, providing added relief to clients. Crissie, a key staff member, has been specifically mentioned for her outstanding support, making the repair process smooth and hassle-free. Overall, customers express a high level of satisfaction with the quality of the work and the care taken to ensure no shortcuts are taken. Many have stated they would recommend Otto Works and would return for service if needed in the future, reinforcing its reputation as a reliable and effective collision center.
This is a Great shop, these guys definitely know there stuff. Great customer service and they do good work. Just stop by and talk to them if you really want to know.
May 2024
Great place, always respectful and communicate very well.
April 2024
Took my wife's car here after the Honda dealership said it looks unfixable due to the door striker being messed up (unsure how) on the passenger door. The service was just great nicely done job. Bottomline.. Door is fixed maybe they should school the dealership. Thanks Otto Works!