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December 2023 by Lindsey Bowling
Carli at the aj location was every helpful and kind and friendly I just started business there and they are great all around great customer service.
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December 2023 by Lisha Newell
Everyone at the Apache Junction location is awesome. They are there to help with any questions or concerns you have.
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December 2023 by Eric killion
Madison is so helpful and kind, everyone at PCFCU is very pleasant and thorough when assisting me with anything.
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September 2023 by Carmen Burgess
Madison at the AJ branch is a very pleasant young lady. She is always there to help me. Madison and Anthony are the only consistent faces at the AJ branch now. I like getting to know the tellers. I'd like to add that I've been banking at PCFCU for many years, they are always so friendly and happy to help you. All the tellers have always been very helpful. Thanks for all your help, Madison and Anthoy.
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September 2023 by Dave Waldron
I used the drive up window, quick and easy. Great people work there
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August 2023 by Teresa T.
My wife and I had the most pleasurable visit to a financial institution here in Florence, Az. We were treated like a couple of human beings that needed financial assistance and advice, not like just another clown off the street. The person that helped us was Jennifer Nathaniel and she was so helpful, knowledgeable and professional and made us feel so comfortable. She went through our financial situation after we explained what we needed and once things were in place she totally explained the process along with options, do's and don'ts, and any questions we had were all answered. We were never pressured in any way and her advice saved us so much time and money. We will continue to be long standing customers at this institution and will refer the Florence Pinal Federal Credit to anyone looking for a top notch financial advisor. Great job Jennifer and thank you so much for making our life easier.
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July 2023 by Jo S.
I recently worked with Rebecca Peña at the AJ branch and per her usual she was professional, attentive, and sincerely cared about helping me with my banking needs. She regularly goes above and beyond. I highly recommend this branch.
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May 2023 by Rick M.
Do not use this Credit Union: I was a long time customer until I got let down in my hour of need, after being scammed on line. I used a PCFCU visa credit card to make a small on line purchase of vitamins. I received a message back from the vendor as "invalid credit card, please submit another card." I only have the one card, so I never completed this purchase. I received no confirmation of the sale. A few days later I found a $199.00 charge on my statement. Of course the vender is unknown. I only know the name of the collection company from California, who is also a fictious company.. I immediately called the 800 number on the back of the card to report the fraudulent charge. After much back and forth with PCFCU, they paid the collection company. I tried to contact the collection company both by phone and on-line, no contact could be made. I was scammed and PCFCU would not intercede on my behalf. although Anthony of the Apache Junction Branch did the best he could, only to be over ruled by the mail office. The only advice the mail office could provide was to "contact the vender" even thought this is a fictitious entity I had been a customer for over 10 years with a monthly deposit of $4,400 and $130,000 in savings. My only recourse was to change banks and close the account. A total disappointment of rude treatment for a long time, loyal customer..
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May 2023 by Mark Sterkowicz
Good wonderful day, this is Mark and I highly recommend anybody that needs a bank will be treated with the utmost respect here at the credit union without the long line and hassle of those other big Banks. Friendly top notch long-term attendance here I never long line to be waiting in full service with the highest respect. I love this place they've been taking good care of my business personal business finance advice it's just so convenient Apache Junction local much appreciated my highest recommendation there you go good day
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May 2023 by Linda Baaske
what a great service to be able to access my money from another credit union at Pinal. The staff is always friendly and call you by name. Couldn't ask for better!
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May 2023 by kirstyn capozzi
I personally have banked with Pinal County Federal Credit Union for many years… and my family has even longer! Everyone is so kind and willing to help! All the tellers remember my name and make me feel welcomed so well every time I come in. Extremely happy with my service here! ??????
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May 2023 by Anthony Bratcher
Highly recommend going through Rebecca Peña regarding loans. She made our loan process smooth and easy. We will most definitely be returning customers!
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May 2023 by Summer Dalton
Love this Credit Union! Staff is always friendly and super helpful. Anthony G.is awesome for any of your loan needs!
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May 2023 by Traci Boyle
Rebecca was so helpful and knowledgeable! She took the time to explain everything and got us on our way to being debt free! Thank you!
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April 2023 by John S
I have been on hold trying to call this credit union for an average of roughly 35 minutes. On the phone now and have been on hold for 62 minutes. I wish I would’ve put 2 and 2 together when the dealership I went to and bought my car said they were using this credit union. I am not a member and trying to get a quicker way to pay them for this car yet I can never reach anybody and their app/website looks like it was made when computers were just invented
