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December 2023 by Aimee Haasteaby
Rarely too crowded and has more than everything for a variety of workouts. I do wish they would clean it more regularly though.The staff is pretty awesome too, especially Bree!
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October 2023 by Brandon Claiborne
All the employees are extremely nice and courteous. They all know you're name and speak to you when you come in and call you by your name. I truly like this gym!! Keep up the great work!! And thank you fur everything you do!! The employees ask work they're tails off to keep the place nice, and very clean. Ask the equipment is in great shape! Would definitely recommend anyone giving this place a try!!
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October 2023 by John LaCroix
Don't have a bad thing to say. The gym is convienient, clean. The staff is freindly and helpful. The black card membership is a lot of value for the money. I travel around the country often and there is always a planet fitness to pop in to.
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October 2023 by Susan Lombardo
There's a friendly staff and members are very helpful to one another. It's kept super clean. Ventilation is marvelous. The locker room and facilities are 100% clean and available.
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October 2023 by Trisha Hale
My daughter and granddaughters purchased a membership to the planet fitness at 3003 W. Aache Trail in Apache Junction Arizona. They were enjoying the gym the first couple of times until the gym employee Lynzee started making unprofessional comments to my daughter. She would keep telling my daughter her gym membership fees are almost due etc. My daughter and granddaughter ignored her staring and making comments at first. Finally they complained to Billy the store manager. This just made Lynzee more obnoxious. When they went last night Lynzee had her daughter there staring,pointing and making rude comments. They even made a video of this. At this point what was supposed to be a enjoyable, healthy way to get fit has become a very uncomfortable and unacceptable experience. Both my daughter and granddaughter want to cancel their membership and find another place to work out. I called tonight and Lynzee answered. I didn't know that she was the employee that is making my family's experience at Planet Fitness horrible. I asked her for the name and number of the manager and she had no idea. I asked her for the name and number of any supervisor and she said she had no idea. This employee is unprofessional, rude and we will not keep our membership at Planet Fitness because of her specifically. It's unfortunate that one employee can run off paying customers with her awful behavior.
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August 2023 by Stacy M
Gym is very dark, the location is not in a grear area. Get a lot of transient people hanging around the parking lot. Dont be too fit or train to hard or you'll be targeted by staff. I personally was harassed by rude a staff member for having a small bag..which I need for medical reason to keep with me & told her such & she rudely snapped at me & went to retrieve her manager. I asked the manager why other gym goers who clearly had purses or small bags on them were not targeted to which I get no answer and inquired why their team members habe such poor communication. Now I had been going here for over 3 months, same bag multiple days a week with no issue. I cancelled my membership immediately following this incident. Back to a real gym....I'd give 0 stars if I could
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August 2023 by Mark Angelo Cummings
Locker broken into, not a safe location. A preferred location for transient individuals, as seen by the amount of homeless, car dwellers, and people who use the facility to shower instead of working out.
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August 2023 by Angela Rivero
I was Racially Profiled. My home gym was closed for the day and I had called 30 min prior to ask if I can use the gym and they said it was fine. once i show up and im seen in person They gave me no option to update my billing address or use a different card or anything straight up there was no options and did not let me in. Does anybody know the corporate number or emails so planet is made aware this is going on. I had called and asked for the information and nothing was still given.
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August 2023 by Stacy Michaelis
Gym is very dark, the location is not in a grear area. Get a lot of transient people hanging around the parking lot. Dont be too fit or train to hard or you'll be targeted by staff. I personally was harassed by rude a staff member for having a small bag..which I need for medical reason to keep with me & told her such & she rudely snapped at me & went to retrieve her manager. I asked the manager why other gym goers who clearly had purses or small bags on them were not targeted to which I get no answer and inquired why their team members habe such poor communication. Now I had been going here for over 3 months, same bag multiple days a week with no issue. I cancelled my membership immediately following this incident. Back to a real gym....I'd give 0 stars if I could
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August 2023 by Tanya Mahler
This place is always clean, easy to use and most important there I’ is always at least one staff member to answer your questions. Friendly customer service from the time you walk in the door.
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August 2023 by Larry Hoff
The machines are labeled for my fitness program, I like that a lot. Review would have gotten a 5 if the broken machines were repaired quicker.
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June 2023 by Rachel P.
The employees at this location take themselves wayyyyyyyyy too seriously. They make you wait in a line while they sign people up to just check in. The whole point of using this gym for me was convenience and it's incredibly inconvenient to wait up to 10 minutes just to scan a barcode.
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June 2023 by Stefanie Torrence
A few days ago I alerted the staff that they had bulbs out in the tanning booth they said they'd take care of it. Today I asked if the bulbs have been fixed I was greeted with they're out in number six also We are not a tanning salon We are a gym I spoke with Billy the manager he told me that he's really not worried about the tanning area He's only concerned was the gym. I pay to use the perks area so why would it not be a concern of management to upkeep this area as well. The staff was rude about it and so was the manager I have seen a change in this store ever since he started and I really don't feel warm and welcomed I'd really like to go pull my membership and take it somewhere else which is my prerogative . And this is how the manager explained it to me. I would pay $10 to use the gym and I pay $29 because I want the full benefit but if it's just a gym he cares about then why am I paying the money to have perks.
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June 2023 by KC Agnew
Always a nice smile and friendly face. Great place to come to unwind or get a great work out. Equipment is always clean and in great shape.
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June 2023 by Alex Chonoplis
Apache Junction Staff is amazing!!! Very helpful with any questions. Facility was extremely clean and equipment looks new.
