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November 2023 by Kevin C.
I brought my F250 for its routine service and a alignment after getting my leveling kit and tires installed. Juan was a great help at the service desk and kept me updated through the day updates on how it was going.
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November 2023 by Jamie Chance
Fantastic Team & ServiceI was so impressed with the professionalism and politeness.Daniel helped get me get scheduled for service and did an amazing job ( he was so pleasant). He also kept me informed with updates and followed up afterwards to make sure I was happy with the service.I can absolutely say the same about Eric and Randy. They were both punctual, serviced my vehicle in a timely manner, and informed me about my air filter that needed to be replaced. I was very grateful. In short, I would definitely recommend Robert Horne Ford and I am very pleased with the customer service. : )
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November 2023 by Chadley Bradley
Had a great buying experience at Robert Horne Ford a week ago. Paul, my salesman had a great sense of humor and made the process as painless as it possibly could be.I would recommend Robert Horne Ford to anyone and will probably head back there when I need another vehicle in the future.
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November 2023 by Maya P.
I highly recommend Sean and Jana! After looking for an expedition for months and wasting my time at other dealerships, they gave me a great deal on my new car plus gave me the most for my trade in. They were super professional and very nice.
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November 2023 by Roxanna N.
We've purchased a few vehicles from this company and take all of our vehicles there to be serviced when needed, As of yesterday 11//7/23 this will no longer happen. They lost customers that they've had for 15+ years due to their lying, trying to do things that they're not supposed to do, Saying they did things that they did not do, Then their service director took it up on himself to aggressively take to a woman customer whom left there in tears. This left a very bad taste in my mouth. I will no longer spend my money at this establishment and will not recommend this establishment to anybody in any way shape or form. My personal opinion they don't even deserve the one star but you gotta do it so you can write your review to let other people know about a company and its employees.
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November 2023 by Todd Kruse
I had another very nice experience with the service department at Robert Horne Ford in Apache Junction, AZ. They were polite and informative. Noel, who helped me, was great in explaining all additional repairs on my 2008 truck I may need in the future and why. I will definitely be coming back. Thank you all again you were wonderful.
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October 2023 by Daniela Chaparro
Dedrick was awesome. He worked hard to meet our standards and was able to pull it off! Definitely recommend using him when buy a new or any vehicle !
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October 2023 by Rob Loranger
What a great place to do business with. I took my vehicle to Robert Horne Ford for a service expecting to wait a couple of hours. They took it right in and it was done in what seemed like 15 or 20 minutes. Everyone was so friendly and nice to deal with. Highly recommend! Everything about Robert Horn Ford is amazing!
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October 2023 by Hiney Gallagher
My wife and I have been casually considering the purchase of a new vehicle. We had been looking at a competing make, but were impressed with Robert Horne's local TV ads. It turns out, the ads are legit. In 55+ years of buying vehicles, we have never been treated with such dignity and respect. Our salesman, Justin Spinks, went far out of his way to make certain we tested as many models as we wished. In only a few hours time, we traded in our former vehicle and drove away in our brand new Ford Expedition. They were exceptionally fair on our trade in value and the bottom line price of the new car was less than we expected. We could not be any more happy about our experience with Robert Horne Ford
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October 2023 by Kris E.
Don't get your car serviced here. They added me to a mailing list. How irritating. I wasn't going to complain, but a mailing list? Really?Oh, and you couldn't fill up my DEF when I got my first service on my Super Duty? The day after pickup, the truck starts dinging at me to refill the DEF. Garbage.
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September 2023 by Dan J.
Service is quick and efficient.Very friendly people, clean, nice store.I highly recommend them.
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September 2023 by Edward Schambach
I have had regular oil changes done at this dealership over the past several years. However on my last visit it was pointed out that I needed new tires. After leaving several messages with the service department that I wanted to purchase the tires and make an appointment to have them installed, no one ever returned my call. Their customer service seems to be declining rapidly over the last several visits.Not sure I'll be returning.
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September 2023 by Nikki Berry
Jana helped us trade in a car for a new Mach E and she was AMAZING! It was probably the shortest time I’ve spent in a dealership as she gave us a great price and financing up front as well as what we wanted for our trade in without any back and forth I’m used to when buying a new car. Thank you Jana! You are the best!!
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August 2023 by Paola Lugo
I had a great buying experience at Robert Horne Ford. Thank you to Justin, Bruce and Ted for making the entire process as easy as possible. I will recommend everyone!!
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August 2023 by Zach W.
Robert Horne Ford's maintenance department recently worked on my truck. Staff were very friendly, helpful, and made the overall dealership experience a good one.