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April 2023 by Dede Gabrielson
LOVE THE JALAPENO, CHEESE BAGELS..
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January 2021 by Jason C.
Walk in and there only like 5 people in line!!! But I still half to wait!!! No self check out!! Wtf. Them I'm told I can't get propane in the regular line so I wait where the cashier tells me to. I ask for help over there but no one there! So I wait in 2 long lines and there out of propane!! Stay away unless you want to wait for ever for nothing!!!!
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November 2020 by Daniel W.
Lately the quality and safety has go down. The loco residents + Homeless people at the door 70% of people in the store not masking No one at the door to ensure mask wearing. Sad
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September 2020 by Julie C.
I like this store just fine, it's not too crowded, there's a US Bank inside, which is convenient. Even thought it's an old store, it's pretty clean and the prices are decent. The employees seem nice. The only thing preventing 5 stars is the deli. To me it doesn't look very presentable or clean.
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July 2020 by Steven H.
I had to go into their store (3185 W. Apache Trail in AJ, AZ) I usually order online, but tonight was a bit of an emergency. The door states you must wear masks. It is not enforced. Social distancing is not enforced either. Their not wearing masks puts me and the others at risk. A business would not allow you to come in without shirt and shoes... Good luck management. I won't be returning. Let the no mask wearers shop at a certain time. I should not have to be victimized by the other shoppers because of their carelessness and stupidity!
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May 2020 by Sarah Sidell
I completely understand the seriousness of the Covid19 issue these days. But with that said, I don't think I need to be mandated to about which way to walk down an aisle. And the 6ft safety distance at this Safeway has turned into more like 10 or 12ft. My last visit I was 4th in line and was halfway down the pet food aisle. Now by Safeway standards, what if someone needs pet food? And to top it off there were only 2 checkers......slow checkers. When I go to Fry's there are al
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April 2020 by Ryan L.
I have never had to get a script from this store until Today! And never ever will I ever again! The lady Bianca that works in the pharmacy is totally rude! She needs to Remember that we both put our pants on the same way! Very judgmental and rude! I'm a 3 time felon and can almost guarantee I make more money then her stuck up self! She needs to move to a Scottsdale location if she wants to act like a stuck up Snob!
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March 2020 by Twyla O'Connor
All staff that I've encountered have been really nice and personable.
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March 2020 by Natalie Whiting
Fresh pastries!
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February 2020 by Rob M.
Pharmacy rarely answers the phone, the store doesn't carry nearly as many items as other grocers nearby. HOWEVER, fried chicken, Mac & cheese, & fries are GREAT!!!
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January 2020 by Angelina R.
I'm going to update this as time progresses, because I'm going to take the manager's word for it & give it another try. Prior to this review, I have been shopping here for the past year. It's the closest & my preference- they carry just about everything I need & prefer in the kitchen! But, this location suffers some serious issues. And I was more than impressed when Lynette, the manager personally called me this afternoon after reading my recent feedback after my recent visit(s). I would have entirely given it 1 star & bagged this store for good had she not attempted to listen & help rectify the major issues at hand. I think they have an outstanding selection in every department. I've almost always been helped & never had an issue with most of any visit. But recently, I was turned away from the meat department at 6pm on a Friday with the guy telling me to come back tomorrow- they wouldn't process anymore ground beef in 1lb packages. Only thing on the shelf was bulk. I was frustrated I had to go elsewhere. And the next visit, I had to stand in line for 30+ minutes to checkout on one of the 2 isles open at 5pm on a Saturday. It took longer to checkout than it did to shop! Try customer service? Good luck- never anyone there. And when they are present, it is extremely slow. I can't help but notice there is usually an employee "hanging out" but not working, chattering to the one on duty, but won't step in & help the next customer in a line of 5+. So the nail that sealed the coffin was when I exited with 5+ heavy bags in my shopping cart on Friday, and the wheels locked up at the door. Could not get the cart to my vehicle. It's an "anti-theft" measure, but I could not get an employee to help. I was basically left stranded & struggling. You can't leave your items there trekking back & forth or the homeless that congregates out front will theft it the minute you turn your back. I was left with no option but to write a strong review & opt not to go back. Lynette (the manager) called me this afternoon to address EVERY issue. She was kind, considerate and took the time to hear my frustrations & concerns. Honestly- it left me feeling valued & like they really do care & want to try for better! With her saying, "please come introduce yourself if you would feel inclined to come back & give us another chance, I'd like to meet you & show you that we care and your concerns are heard." She explained reasoning for the cart issue, and what can/should be done so that doesn't occur. I wasn't aware, and it helped to understand from BOTH aspects. I know it is hard to find & keep good employees. And honestly, I think most everyone here does an excellent job- they just need a boost in morale & the ability to serve outside of their specified department, because that is the one thing I notice most of the frustration comes from- some are standing around with not enough to do while others are entirely swamped & can't manage the random rush that occurs every so often. So that is my constructive criticism: let your employees be a "jack of all trades" & hop in to help in other departments if the rush & demand warrants it! Your customers would be flattered for the increase in service & it may alleviate some of the repetitive frustrations & issues that keep being encountered. I really enjoy shopping here for the most part- they have excellent selection with some of the best pric. The store is clean & organized, fresh selection & nothing major lacking aside from the customer service & legitimate help/care. So I truly appreciate the phone call of concern & since management has vowed to listen & improve where possible for their patrons- I will take the time to visi
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September 2019 by Nursebratchet ..
Soooooo I am a sale shopper and enjoy savings on my groceries.. This particular Safeway has management that does not care about the customer. Their cashiers complain that they are tired and none of their "just for you" add items come off when you check out. I was just shorted another $5!! So annoying. The woman at the service desk looks like she's been sucking on lemons in the produce department and their carts constantly LOCK UP at the front door forcing you to run into them causing painfil shin injury and bruising and annoyance because now you are being treated like you stole something by them locking up your cart with your fully purchased groceries inside. Exhausting and even though I have been a shopper there for quite some time I'm taking my dollars down the street to Frys. Boooooo Safeway no way I'm spending $400 dollars a month at this store.
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July 2019 by Goldimop E.
Let's first start off by saying sometimes the employees don't take care of the customer. I was in there a couple weeks ago, where if you spend $25 you could get Dasani water 4 for $10, my grocery bill was $24.65 but, they don't include Milk to count in this, doesn't state that on ad at all. Anyways, the cashier refused to give me the Dasani at 4 for $10, so I kept receipt and ad, went in a week later and spoke to Val, store manager advised him what happened, he didn't even flinch, he said let me go get your water and I will give it to you at that price. I am glad to see that someone at that store is looking out for the customer. Just FYI, there are way too many other grocery stores for you, not to put customer first .
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July 2019 by Steve Bryant
RATS! They have rats, I’m sure every store has rats but you usually don’t see them running around in the day time. I went there late afternoon on the July 4, while standing there check out the product selection I saw a large rat run across the isle and into a hole under the freezers. I mentioned it to an employee and of course I got no response.
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June 2019 by Patrick B.
This store has gone down hill in Customer service and has a horrible produce section. Rotten tomatoes, corn dried up and bad bananas. Also alot of flies. The only good thing is the deli and bakery. The Chicken is great! Bakery has a good selection and Customer service is Tops! The rest is inexcusable dirty and very rude Manager right down to the assistant female manager. She's the worst example of a Manager. She allows vagrants to smoke right outside the doors not even close to 20' and their lude comments and smell is the worse. When told about it she just laughs. I sure Safeway Corporate office would not approve. They usually hold a very high standard and we been Customers for more than 40 years. Go to any Safeway but here.