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January 2023 by Betty B.
Went there several times - not great. A few days before Christmas I had my nails done with different technician. Within first day, 3 nails broke so I went in for a repair. Went away for Christmas and 4 more broke.... This was the dip . Got home and went in to get the 4 repaired - so now I have 7 short stubby nails and 3 normal. Never again!
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December 2022 by Angelique S.
Save your time and money. They also refuse to refund. $100 for by far one of the worse experiences I've ever had. Won't be going here ever again neither will my entire family. My nails were so uneven and not even close to what I wanted. That the owner had to file them correctly after sitting there for two and a half hours.
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November 2022 by Jacklyn D.
Donna is great! Went there 30 minutes before close and got what we wanted!(2 full sets!) They we're there until at least 8pm on a Sunday(close at 5) because they allowed another party of 4 to come in for services. Great customer service!!
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November 2022 by Chanele R.
My mom and I continue to be on the lookout for our new nail spot - and this is not it. Everything was ok, but I would not go higher than that. First, don't expect any extra frills here. You're not getting a glass of wine - they don't even offer one of those half bottles of water. The massage chairs are old and worn (visibly worn with tears in the material). We had appointments, but that didn't seem to mean anything. We waited a while, especially my mom, who got started well after me. The pedicures were ok. I had an upgraded one, and while there were a lot of steps (including hot stones), it was lackluster. The massage was meh. Even more surprising, though, was that my polish was a mess. There was polish in multiple places on my skin, and the technician made no effort to remove it. So far the polish on the toes remains fine, but we'll see. To add insult to injury, the second the technician finished working on my mom, he demanded payment. Then he made a spectacle of giving her the change, clearly expecting far more of a tip than he deserved. He also put her flip flops back on and encouraged her out before her toes were dry. And we both had plenty of dry spots on our feet after we left. Definitely not a return place.
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November 2022 by Elizabeth R.
Always great service here @ Starwood Nails in Apache junction. Donna is a talented Nail Tech staff here is friendly!
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June 2022 by Ashton S.
Felt rushed, and no one was waiting. My foot message was someone rubbing lotion on my calf's for 5 minutes, didn't even touch my feet. I used to like this place, but I'd agree with recent reviews, go someplace else, not worth the time or money.
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May 2022 by Rylee W.
i've been going to Donna at Starwood Nails for yearsss now and she never fails to amaze me with her technique! the overall experience here is always amazing, the people and environment is very welcoming:) love love LOVEEEE these nails
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April 2022 by Elizabeth O.
Love getting my nails done at Starwood. Amy does my nails and is awesome!
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April 2022 by Stephanie D.
Service was okay, nice people. However, I was disappointed with my service. If you're looking for quality art work, this is definitely not your place. Don't waste your time! I was charged $50 dollars and calculated a 20% tip for a total of $60. I paid and did my part. @starwood staff, do better!
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April 2022 by Megan G.
Probably the worst place I have ever been to. Me and my friend went for 2 acrylic sets, and had made an appointment for 4pm and they closed at 5. I had originally tried making an appointment for 3 due to them closing at 5 but the lady on the phone reassured me 4 was better. We walk in and they didn't even check the appointment they just sat us without picking colors. He started on my nails and then about 30 minutes later another worker had started my friends. As he was doing my nails we kept noticing the workers would say something to each other, giggle and then speed up as if they were racing to get the job done. Me and my friend both had the same thing done, and ended up finishing at the same time. They look like s*** and not to mention the confusion when they charged my card $80 and my total was only $40. Refunded me and then proceeded to tell me the money would be pending until wednesday. It's sunday, i can barely afford lunch until then.
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March 2022 by Destiney E.
This has got to be the worst "nail salon and spa" I have ever been to in my entire life if you can even call this place a spa they clearly don't know how to do nails my boyfriends 5 year old daughter could do a better job then these hacks honestly I paid $50 for a full set with gel polish that is ridiculous no design or anything and my friends nails aren't even the same length all different lengths and not even the right shape my nails are to short my fingers are cut up and and they are almond not coffin no apex on my left pointer finger or my right pinky nail polish on my skin and they said they would fix our nails by reshaping them but not doing a full set even though these nails are shitty as hell. Never in my life have I not tipped anything less then $20 at a nail salon but I tipped them $5 on a $50 bill my friend tipped $1 I felt robbed not of my money or my time this is the last time I go to a different nail salon I will continue to go to JT nails where they actually listen to you and give you the best nails you could ever have, if you go to this dirty a** place you might get an infection because they don't clean their tools just so you are aware this place is awful never going here again I will be calling the board about the fact that you don't clean your tools properly and I hope you get shut down because you are f****** robbing people you are scum have fun dealing lawsuits when you keep cutting people and not cleaning your tools
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March 2022 by Jaelyn T.
I went in for a full set paid $50 for shitty a** nails with my friend and her nails look shitty too my nails are not the same length and different shapes I wanted coffin and I got square my friends nails are to short and nail polish all over the skin and she wanted coffin and they are almond they are terrible $50 dollars for subpar nails I could go to Sally's and do a better job myself we will not be back they do terrible nails and expect a tip when they rushed our nails and look just awful they rushed and lost two clients because of shitty a** nails
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March 2022 by Wendi Y.
My appointment was 15 minutes late, I sat with my feet in warm to cold water waiting. Not relaxing at all. Will not be returning.
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March 2022 by Nita S.
This is my first & last visit. I did the 40 pedi and asked him to shape my nails straight. They are all uneven, massage was not great. When I asked my guy was that it for massage he said yes where you taking nap? Didn't do a great job with cuticles either.
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February 2022 by Stephani L.
Steven did my full set for my birthday and he was so gentle and sweet. I'm extremely picky and don't have any complaints. They're perfect.
