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November 2023 by Yovi
Be aware of this place. I went here a few times I had no issues. The last time I was there I ended with my big toes infected. I called to let them know of the situation they said oh come in we will soak it. It's because you just had a pedicure. I said no I'm pretty sure it's infected. I did not want to risk it by going back there again. I went to the doctor who had a look and had to give me antibiotics for it. Just wanted to share my experience.
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October 2023 by Amanda Loflin
Absolutely love this salon! Donna is always so sweet and does some of the best nails! Always make my appointment with her!Services: Nail art
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October 2023 by Betty Walker
I am visiting from Florida. I went to this shop for a gel manicure. The tech used unsanitary tools. The tools were in what looked like a large cosmetic bag and the tips for your nails had fallen out of a breath mint can into the bottom of the bag.The tips looked like they had been used and she sanitized nothing. The Emory board looked like it had been used many times. A very unsanitary manicure.When I got back to the house, I thoroughly washed my hands, used alcohol wipes on each finger nail and thank God I had some nail fungus medicine. I have used the nail fungus medicine every day since. And to add insult to injury, it was terrible manicure.
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October 2023 by Bertha Ball
Donna was amazing ?. Very experienced nail technician with great conversation to help the time pass by. I had to wait a little while since they were very busy but Donna did not rush the process and did a quality job. Very happy with the experience and service provided. Would absolutely recommend Starwood Nails.Services: Nail art
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October 2023 by Sylvia Kennedy
I was a walk-in to this shop because I (desperately) needed a pedicure and decided on their most expensive one. As usual, my feet soaked for a while and then she began the process of removing polish and trimming my rather long toenails an average length (at least I liked it). She then began cutting the cuticles and before I knew it, she was cutting my toenails again. They are now very short. Then came time for the massage with all the lotions and potions and it was lackluster at best - a lot of rubbing but not a lot of massage. By the time she was ready to apply paint, the footrest towel had been, shall we say, greatly used - it was wet and had gunk on it that was halfway down the front of the basin. Not nice to look at. She motioned for me to put my feet up to begin painting and I had to ask her to get a clean dry towel. She did so without hesitancy...but I shouldn't have had to ask. She did a nice paint job.She talked almost the entire time in her language and half the time I didn't know to whom she was speaking. I overheard a couple of other people saying they really liked the service they received (one was eyelash extensions); however, I will not be going back to Starwood.
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August 2023 by Caterina Rowden
I love this place they did an amazing job on my nails and they did the design that I wanted I highly recommend them
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August 2023 by Jacqueline Mccowan
Do NOT go here. WORST nail place I’ve ever been to. Saw they had 4 stars and it’s close to home so I figured I would try them. The lady was rude. Refused to listen to what I wanted. She cut me, burned me. Wouldn’t stop when I told her it was hurting. My cuticles came out looking rough and my nails are lumpy. She took two and a half hours and painted one nail at a time AND overcharged me and I didn’t even get a design. I am not even picky with my nails and I got a very basic set. First time I’ve ever had a botched nail set. I will never go here again.
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August 2023 by Linda Eklund
When your paying $70.00 for a mani/pedi and there are 3 of you getting the same package, so $210.00 plus we tipped very well.... and the birthday girl got the worst customer service ever. Completely rushed through everything. Finished way before the other 2 at least an hour. And then she ran over my foot with the roller chair pushing me around and left my polish so thick and smudged very rude very disturbing and disappointing will never ever go back there againEVER!!!!!They do not even deserve one star
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July 2023 by Jessica Whitmer
I chose a clunky annoying glitter and he went out of his way to be sure I glitter evenly. The rest of the pedicure was wonderful too! A+
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June 2023 by Jamie Leach
Seriously my all time favorite place to go! The staff is always super friendly and willing to try the designs I show them! These are just a few of the fabulous works they have done for me! The prices are great especially considering the art I ask for. My nails last for weeks when I get gel polish. I always have a blast when I go here! Highly recommended!Services: Nail art
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June 2023 by Daytona Lee
Do Not Come here!! terrible nail place!! i have been to thousands of different nail places and this was by far the worst. I had a terrible experience at this place!!! I will never be coming back! the lady was so mean, she rushed everything, the pedicure water was so hot it burned. she had an attitude the entire time and was hurting me really bad with the electric nail file to get gel polish off. she even knew i was pregnant and didn’t seem to be gentle. i told her that it hurts my skin and she just lightly laughed and kept going and didn’t say anything else to me. she started talking in her language to the lady next to her. my mom was with me and she did not have a good experience either. worst nail place ever, not even 1 star is deserved.
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June 2023 by Susan
Doesn't have heavy odor like most salons. Did excellent pedicure on granddaughter feet that have deformity of nails.
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May 2023 by Shanon Peabody
I had the WORST experience I have ever had in my life!!!! The man squeezed my fingers so tightly that I was in tears. I told him twice that it hurt so bad and he squeezed tighter!!! He did white to tips but I decided I wanted the tips painted. I wanted them each a different color and I wanted a little pineapple sticker on one nail. He was so angry with me and was talking bad about me to all of his coworkers. He said white tip about 15 times before I finally told him that I could tell that he was angry with me so I asked him to just do them all pink. Which I did not want! It was close to closing time I think that's why he got angry but I'm not sure. So I ended up getting what I didn't want to get him to calm down and after the whole experience he squeezed my fingers even tighter. I was in tears at this point and extremely embarrassed about how loud he was being. I came in the weekend before and had my toes done and he did these really pretty flowers and I asked him to duplicate the flowers. They are completely different and not what I wanted. I had to pay for nails that I did not want. I am angry, disappointed and embarrassed. In the way out his lady coworker called me a cry baby. I said, "excuse me?" And she said it again. I was like that is so rude what a horrible experience and she laughed. They all started laughing. Do not go to this place if you don't want to be humiliated and unhappy! I'm posting pictures so you can see how different the flowers are and it is not what I asked for. They look like nails that would be on a preteen. He made the white part of my nail so short it looks so bad. Wow he was doing the flower I asked him more than five times if he could put the pink in like he did last time and he would not do it he wanted to do it how he was going to do it and that was the end of it. I wish they had corporate number because I would call and complain nobody should be treated like that.Service: Acrylic nails
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May 2023 by Amy Hawkins
These places are always so hit or miss! First time I went, got the BEST pedicure. Second time - a sloppy pedi. Will try again, but will ask for Michael specifically.
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May 2023 by Tim M
Called ahead for a 1:00p appointment for dual pedicures. Started on time and 45 minutes later! 2 pedicures done - and after an earlier 4 mile hike, it was a perfect ending to “rehab” the tired feet and legs ! Thank you
