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October 2022 by Jesse Jesse (Jesse jesse)
Not open 24 hours and half the time I go there it’s out of service
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October 2022 by Google user
Not open 24 hours and half the time I go there it’s out of service
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December 2020 by Aren A.
This is the slowest bank ever! Safe yourself the time and go somewhere else! You will be in a long line forever!! It's literally 20 minutes per person
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December 2019 by Gabriel S.
I love going to this branch. Every time I go they greet me by name with a huge smile on their face. They make me feel very important and that my business matter to them. They are the most polite and don't mind when I have multiple and complicated transactions. I have like eight accounts, business, savings, personal checking, investment accounts and I have many times to move money from different accounts and they take their time to provide the best customer service ever.
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September 2019 by Chipp H.
So. Tellers only want to process easy stuff. I patiently waited in line for my turn. I walked up to the teller window and asked for notary services. Said teller told me, have a seat over there, I'm going to keep working on the line. Glad to know US Bank chooses easy over taking in order. Way to go, Michael Oliver.
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October 2017 by Maggie N.
If I could give this branch less than 1 star I would in fact ALL of US Bank. I have put up with my cards being shut off twice in recent weeks (on weekends both times) I recently moved to another state. Even though I notified them I could see it happening once, but twice??? They used the wrong address to send things even though I had informed them of the address change (again more than once) so I had a box of checks that went to the wrong address and sat there. I am lucky nothing happened. Then when I needed new bank cards 1 each for me and my husband, they sent mine twice, to this day my husband does not have his. I am not going to bother with it though today I am opening a new bank account. Today was the straw that broke the camels back. Today I took money (cash) to be deposited in the bank for bills that were scheduled to come out on the 1st, I took cash to make sure it would be credited today. Nice crisp bills I might add. The bank was not open but they have an ATM so I deposited the money. It ate my money said the machine could not read and it would not credit. It did not give the money back instead it spit out a receipt that said to keep the receipt and call the number listed. I talked to the bank manager who suggested maybe the bills were crumpled and it jammed (Nice crisp bills remember) then she said she could not do anything for me, and I would have to call the number it is a specialized number, that supposedly deals with when they don't log your deposit. I waited over 15 minutes for someone to answer when he did he said that he couldn't do anything for me, he would have to get a senior banker, that took another 7 minutes. By the time I talked to her I was pretty upset, and it got even worse, she said she could do nothing at all for me until the next day (the day my bills would hit) and that the only person that could resolve it sooner was the branch manager who had told me I would need to call the number on the slip. Did I mention I have been a bank customer for decades? Not years, decades. Oh and the "senior banker" that I was speaking too and had waited for? She told me she was simply customer service. That was her excuse for not helping me. I have now called the branch manager back and she took my name and number and said she would get back to me. WHEN??? My bills are due in a day and you have in fact stolen my money. So today when I get off I am going to get a new bank account and have my money start auto depositing there. The problem with very large banks is that you truly don't matter to them. But when people get tired of awful service they will go else where. And reviews count . So I am giving you a bad review. When I make buying decisions these days I ALWAYS check reviews first for everything. It's saved me from the wrong choice more than once. Your customer service is awful I will be happy to bank elsewhere!
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October 2016 by Craig B.
My first time the person seems to rush me a bit as by my means as to life and well, words my be welded by a me design and well, it maybe that he was being life and life was saying it's time to sleep being that I did just get going from work into back into my life, sure money can be the middle parts of man and their just something about money that speaks of control as simply,those that add to money by profiting from war money and death money of any many means is the epitome of a terrorist; as their is other words and simply it's all the same story, how do you word your side of the story? Today, well, I was able to bring the trade hand too, the bank and well, I was looking for a very no use of paper and well, their is paper because we'll habits of the old and the means of aged tell tell signs of how it came to be; well the balence of the paper was truly okay, they have a temporary means to life as what is called a card, tell you get your "Real one," and stilly to me to see all that time, energy and even resources going into that thing as well, the paper to none paper was was maybe a sheet of printer paper and a few or as a couple as add by 1/4 ; so it was better then using a whole sheet of why paper to really show me anything I can see as forcing people to be fullesh by someone controlling by life as life can be. Simply, was I pleased that we got to work together and get something done, sure it was nice and it was something that was mentioned to be well, someone was going to be all kinds of well, life in of coming back for more; as they loved this person so much that they got to be seen by then next and all that they well, it's nice to see that someone loves to come back to a place to see that one person that made their day and then some how can keep on doing that for them all the time. So would I say I can see enjoying this means as a money hold as sure it can be something that is worth looking into.
