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October 2023 by Debra
Staff and management are great to work with!! Space is clean and well lit. Any and all of our questions and concerns were answered and the offer of any help we might need was genuine! Always get a smile and wave we enter the premises.
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September 2023 by Sam Odell
The people or property managers were very kind and helpful clean and well kept the only thing is the gate kept opening and closing on its own the other day after a big storm. I would rent here again. I hope they still have same offer when it cools down.
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September 2023 by Amanda Chandler
Ryan has the worst customer service I've ever dealt with, I have explained I needed to update my card so I can pay my bill on auto pay and he told me do it over the phone, I told him I have tried but it wants me to pay 2 months advance I don't like doing that he then became argumentative it works I checked it this morning (he didn't) I then had told him I would try online but if it didn't work I'd call a different property manager and complain about him being rude he chuckled and said go ahead and try like it was a challenge. I hope no one else has to deal with this rude and lazy piece of work of an employee.
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July 2023 by jerry robinson
So far everyone and everything has been great. I big + from what I have experienced in Mesa and Phoenix. Both Kyle and Judy were great to work with and very helpful.
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June 2023 by Cheryl Benson
Great place! It's clean and the staff is personal and drug free. There are some storage managers that are doing things that are so wrong it's nice to have a safe environment to go to.
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June 2023 by Tina Hall
From the reservation to the purchase of the rental unit was one of the most convenient and the only place that is at a good price.The property's are very well kept and clean.The staff is great with assiting you when the gate/code is not working.Great job Mitchell and Judy.Thank you looking forward to doing business with you.
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June 2023 by CW Reviews
Easy process to rent a storage unit. Facility is clean and well-kept. Reasonable pricing with specials as well. Would have been 5 stars except we didn’t know how to get the unit lock combination. We called the customer service number and did get it, so no issue but it wasn’t intuitive. Perhaps add some info that tells you that you need to call to get lock combination.
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June 2023 by Kathy Perry
When I first got a storage I had problem after problem, but I will say that when I got a phone call from this wonderful lady that was genuinely concerned and wanted to make the problem right. She did a appreciate it and you really helped me out in more then one way. Thank you..
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April 2023 by Mina McCreery
Anytime Storage has been great. When I first got to the storage unit I realized I needed a bigger space, they were accommodating on the same phone call to upgrade me to a separate space. This would be a five-star review except that the gate code I was given on four separate occasions does not work. I have to use a temporary code every time I want entry.
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April 2023 by albin presley
When we first rented, our code would not work we had to get the security maintenance guy to open the gate for us took two days for the security code to work. The inside was dusty. I had to sweep the dirt and dust off the floor before I could move any of my stuff in. Had a homeless guy approached me about getting a ride inside the storage units and he is now living in a truck and trailer just outside the front gate of your facility.
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April 2023 by Paula Churchill
Very quick and easy. It's hard to find covered vehicle storage, but we're glad we found Anytime Storage.
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April 2023 by Michael Coffman
Easy online signup, instruction on getting into the facility. Easy autopay setup.
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March 2023 by Raquel Valenzuela
The ladies that assisted me were very professional and extremely helpful. I dread using online purchases, however; a live person answered and walked me through step by step, made experience so much easier. Once all the paperwork was completed I was able to have access to my unit immediately. Thank you!!!
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March 2023 by Chris Lewis
The monthly rate constantly changes with minimum notice, my bill has increased 3 times in the last 6-9month and the explanation is " due to hard times we must increase rates". My rate has doubled since my original enrollment...on top of that Facility constantly unavailable due to "maintenance" "repairs" "upgrades". Definitely needs improvements to management as well as financial management because I did not know it was such a struggle to hand over keys and then do nothing.
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February 2023 by Jeffrey Grooten
Good unit could have been cleaned better before move in. Good initial deal. Kind of hard to get to.
