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December 2023 by Roni Rony
It's very bad experience and no respect for customer.Take this advice. When people comes to your business to do business that means customer. We do over 20 tows a day and you know how many people ask Where do you know a good people to work for. and this is not gonna be you. When you see a big truck coming into your lot. And You want to stuck him in a very tiny place And talking to him as in one of your employees. That means there is no respect. So you're telling me you only respect people who pays money. Not people who do service for you as well.??
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October 2023 by November Clark
This place is amazing friendly staff. In constant communication and got my car in and out quicker than expected. Plus the work that was done was amazing looks amazing. Couldn’t be happier. Thank you!!Services: Painting
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October 2023 by Salomon Ávila Pelayo
Thank you all for the outstanding body repair on my car. Alexis and Robert, thank you all for consistently communicating with me. If anyone is considering a repair collision shop, A&D is highly recommended.
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September 2023 by Bryce Garvey
(4.5 stars!)I recently was in a collision and had my repairs done at A&D Auto Body. August-September 2023.Progressive Insurance recommended me to multiple locations including A&D Auto Body. With all the locations recommended, A&D had the best reviews at of all the other body shops Progressive recommended me. I decided to take my SUV to A&D.From scheduling an estimate to completion, I was extremely pleased with the customer service. Robert was taking care of me. I was pleased with the communication, integrity, and kindness. I expressed my concerns about the process of repair, paint, and time and I was assured that my SUV would come back perfect. It did. They even went the extra mile for me by replacing a part that was broken while my car was all torn up. Thank you.Workman ship is amazing. My Explorer doesn’t even look like it was in an accident! I am guaranteed a warranty for the parts and workmanship for the life as long as I own my vehicle.I would’ve appreciated a wipe down of the interior of my vehicle before they returned it back to me. I deep cleaned the inside of my Explorer right before I dropped it off and it came back to me all filthy dusty and dirty foot prints on the inside of my vehicle. They did clean and shine the outside of my car which was very nice.I would recommend A&D to anyone who is looking for a trustful body shop. Thank you A&D Auto Body Avondale!
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August 2023 by Brittany Caldwell
A&D was the shop insurance assigned me to after a rear end accident. They did an excellent job on my car! It looks completely brand new! It took a little over a week longer than expected, but it was done in under a month. One minor thing is that I noticed a few scratches that weren’t there when I dropped it off, but they quickly buffed it out and I was on my way! I would definitely recommend them based on my experience.
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July 2023 by Taneka Smith
I've heard so many nightmares about cars held hostage for months at autobody shops waiting for repairs, I was ready to cry when I dropped it off. But A&D got my car repaired fast AND completed on the exact day they estimated!!! Clean facility, super friendly staff and my car looks brand new!! My ONLY complaint is they let a Vikings fan screw my Packers plate back on to my front bumper. Lol!! I will NEVER go anywhere else for autobody work!Oh and just as impressive! I accidentally left an Adderall in the front console and it was STILL THERE when I picked it up! Trustworthy AF!!Services: Steering & suspension repair
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June 2023 by Brian Ayliffe
I would like to thank Chris Milbrett and his team for the great work they did on my 2019 Dodge Charger, I brought my car to them from another body shop that did not fix my car correctly. A&D Autobody stood by their word every step of the way and with a professional team succeeded in repairing my car to my utmost satisfaction,Services: Painting
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June 2023 by t charity
I was in a minor fender bender, mostly scratches to my front bumper and underneath and my chrome pieces scratched up from impact, so I took my car to get an estimate, but since it's not damaged really bad, the guy was rude stating my car had "rock chips damage" lies! How are you going to tell me about the damage on my car!! They didn't want to do it because they wouldn't have made no MONEY!! I'm so happy that it didn't work out, I do not want to do business with a body shop with no integrity.
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May 2023 by Tarah Fenn
II received a quote from Jeremy B. back in October of 2022 for my 2021 Volkswagen Atlas Cross Sport. I was backing up and hit a half-concrete wall (as my husband would say, classic for me)!My quote was well priced and I didn't end up getting the work completed until May 2023 because I wanted to save up and pay cash for the repair. They honored the quote and even though my quote said that I could have "possible hidden damage" they did help me find a solution to stay within budget and complete the repair.Please see my before and after photos, they did a tremendous job. It is really not easy in this day and age to find a reputable company that isn't looking to gank dollars out of your wallet. This was an out-of-pocket job and not an insurance claim. I would recommend them to anyone that is in the market for someone fair and needs the work completed in a timely manner. They only had my vehicle for 8 days.Thank you to A&D Autobody for making people say this to me again "Whoa, your car looks so cool, I love it" vs what they were saying to me when it was damaged "Oh, that's bad, what happened to your car"?I feel cool again.Services: Painting
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May 2023 by michael williams
Had to have a frame repair made and there wasn't an alignment performed. After 2500 miles I was due to rotate tires and had work performed at a chevy dealership. 5000 miles later all 4 tires were wore on the inside and not drivable. I had alignment checked it was off so I had work done and tires changed. I called and they admitted fault for not having alignment work checked and completed. I brought them the receipt hoping to work out some kind of partial reimbursement because the tires were only at half their lifespan. They seemed willing to negotiate but then they just said they hold no responsibility and won't be reimbursing anything not even the alignment that they said they should have performed.Services: Welding
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April 2023 by Pricilla Mendez
To know they kept pieces of my vehicle after I paid to have it be reassembled. Will never return to this place. Every time I call they give me the run around and tell me someone will call me back and it never happens!!
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December 2022 by Carl Will
Wanted to get an idea about some body work on my wife's car. But since we're not an insurance case nobody would talk to me.A&D was willing to work with me right from the start. Very friendly reception. Family-owned business. They're all about customer service.The estimator came out to look and we had a frank and informative conversation about the availability of older car parts, as well as costs, labor, etc.But since they're such a customer-service oriented group, he made an appointment for me to have their service techs take a look and maybe rig a work-around.I really, really appreciate that they didn't want to turn me away.
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December 2022 by Brandon Linde
This place is top tier! I have been to so many body shops and have delt with a lot of vehicle repairs, and by far this place is the best money can buy. The new paint was amazing, there was constant and accurate communication throughout the whole process, I received my truck exactly on time, and they even took the time to shine my rims and vacuum my interior for me, all while staying in an affordable price range. I will definitely be coming back in the future and highly recommend this place.
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December 2022 by Parry Sharbono
MONTHS after I had work done, I had some questions about it. They were so nice and understanding! Answered all my questions, even went the extra mile and fixed my light that was out. Thank you for your kindness.
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November 2022 by Ashley Y
The whole team at A&D was amazing from start to finish! Friendly, amazing customer service, transparent and thorough work. They replaced my shattered sunroof, painted the damaged area on the roof of my car, and went above and beyond to make sure the vehicle I picked up was repaired, safe, and clean! They even gave this old soccer mom SUV a great interior detailing. I would recommend them to anyone who needs repairs.Services: Body & Trim