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March 2023 by Rosemary Gonzalez
Dori was very pleasant and friendly. She was very helpful and explained everything and answered all my questions. I’m glad I came .
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August 2022 by Susana Dominguez
Good sale service I was told by my son and husband, i dont doubt it. My car did run for about 3 weeks and now it's been parked for about 3 days just shut off on me at a stop light ? ?!! Had it towed to my house , called auto action they told me to call true fix to have my car fixed so we called the guy there he said he will fix it but We have to tow it to him!!so it will be my second tow out of pocket ? wasn't ready for the extra expense and not having a car to take me to work my point is before buying make sure you have the extra money for a towing and extra money for a uber or a rental to take you to work or have the extra money to get a second opinion.
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March 2022 by Asia Chalmers
Just got our 3rd car here Kevin is the best. All 3 great cars with low miles
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January 2022 by Steven Abrigo
Ennis was very helpful and got me approved. Easy process and best place to buy a car.
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December 2021 by Munera Nura
Ennis and Dylan were amazing. Absolutley great customer service. They assisted us well with our needs.
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December 2021 by Christina Ebarra
Great experience with Ennis as he was very helpful and made this process easy ?
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November 2021 by Sc0t Tyler
Ennis and Albert at Auto Action Avondale are great. Perfect and really good sales process.
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August 2021 by Mike Van
john hickey sold me 13 sentra on 8-20-2021. and swore up and down this car was better then all the other ones, and that his (reconditioning team)in Glendale at drive now has fully inspected the car and everything checked out great. i did take it for a short spin, and didn't notice anything out of the ordinary, so i purchased it. sat morning at approx. 9am i noticed right clinking on brakes drivers front. got home took it to brakes plus. THEY DISCOVERED A BOLT WAS MISSING FROM DRIVERS FRONT CALIPER. along with 10% rear brakes on pads. no turns left on rotors. and 2 severe leaking struts. ohh and engine light on. bad throttle body. LEMON MIGHT WE SAY?? that bolt missing on a caliper and 10% pad life could have been deadly. yet when i brought it to this companys attention. i asked to swap to another more reliable car. but they refused. 2nd i received an email from john hickey stating this is comical for you to think you were in danger due to a missing caliper bolt. YET THE RECONDITION TEAM ON WEDNESDAY PUT NEW SPRINGS AND STRUTS IN FRONT, AND REPLACED REAR ROTORS AND PADS. BUT WOULD NOT PROVIDE ME ANY DOCUMENTATION OR RECEITS OR REFUED TO SHOW ME THEY DID THE WORK. SHADY??? and also lied to say for extra $90 i have insurance. come to find out. that $90 so called insurance paper was not valid if i was pulled over by police. I NEVER RECCOMEND THIS PLACE TO ANYONE. AND ACCORDING TO AG OF AZ THIS FALLS UNDER LEMON LAW IF ANY MAJOR AUTO COMPONENTS BREAKS WITHIN 15 DAYSDON'T BUY FROM CACTUS JACKS OR ACTION AUTO OR DRIVE NOW. THIS WILL BE POSTED TO YELP AND COMPALINT FILED WITH BBB
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June 2021 by Kevin Edwards
Really good, worked with me for being from out of town. Really nice staff and excellent experience.
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June 2021 by Itadakiless
Ennis was great to work with, pretty easy process from start to finish(getting the car)The problems that emerged were that my car blew a head gasket, and I had one hell of a day sitting in the car(100degrees) outside waiting to be towed.(not their fault though)They then set me up in a different car which I’m still not entirely satisfied with, but it goes places I guess. For anyone considering purchasing a car from here, definitely talk to ennis he’s great, and also consider the cost, with no credit it can be pricy with working a minimum wage job, and they’re call center is ruthless ?.
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June 2021 by Jason Villegas
I called to ask about in-stock vehicles, to inquire about in-house financing, and to possibly set up an appointment time. However, the smug and pretentious salesman that answered the phone was so rude and condescending that I hung up mid-conversation... Never would I recommend this place to anyone.
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May 2021 by Tina Strahan
I had a decent experience at this location with Enis, and did end up purchasing a vehicle from here. My bad experience was at the sister lot called Drive Now on 43rd Avenue and Glendale. I texted back and forth with a particular salesman, (Ruben Madina)he was not very diligent about responding to me. But what really upset me was just trying to get a simple yes or no answer. He had assured me that the vehicles I was interested in were at this location, I told him what time I would be there the following day. I even texted him to let him know I was on my way, he never responded. Once I got to the lot I find out he's not at that location, and neither are any of the cars I had expressed interest in! I tried calling him and when I got ahold of someone else they weren't listening to me and kept trying to get me to come to another location. I finally got upset, told them I just wanted a simple yes or no answer! They had wasted my time and had me drive to a location that didn't have what I was looking for, and I was never told until I was at the lot that Mr. Madina didn't work at that lot! Their system for how they search for inventory is ridiculous, and if Mr. Madina is a representative of your co. to try to get customers on the lot you are going to have alot of upset and dissatisfied customers before they even actually become a customer! I would definitely NOT recommend this dealership.
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January 2021 by Wilson Scudder
I bought a car here a few months ago. Initially I had some trouble with it, without any argument they fixed it for me. My experience with them was the best car buying experience I've ever had.
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November 2020 by Joshua Brainard
I was able to get financed and everything over the phone all i had to do was pick it up and sign. Ennis was amazing!
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October 2020 by Serena M.
lol do not do it. Worse life choice I made. also car died after a week of having it. If they try set you up with desert financial walk out. Also I forgot to add, when I went to get rid of this hell hole i put my self in, and went to a LEGITIMATE dealer they laughed at me and said I was being rip off by this place. Which after getting rid of the car I had instant relief in every aspect. I pay less a month for a 2020 brand new off the lot than I was paying for a 2013.
