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January 2024 by Don Kirby
The counter person was knowledgeable and the vehicle was clean and full of fuel. Prefer the location to fill my needs.
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November 2023 by Surendra karnatapu
Not a great customer experience. Initially they said one hour grace period for return and when I returned they say 30 mins. I returned 3 mins late and they charged me almost one day rental. Not good. They go by books.
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October 2023 by Timothy Tj
Great! The manager and staff are courteous and professional. The customer service at Avis is the best.
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July 2023 by Jessica Martinez
Made a reservation days ago get there today to pick it up nothing available.. and the dude behind the counter was extremely rude about it. Accused me of making my reservation the same day I tried to pick up my car which was not the case. I have made the reservation several days in advance.You know how to take the reservation you just don't know how to hold the reservation
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May 2023 by Mark Minnick
They try to take money off your card after the fact. They trying to charge me for a cracked windshield even though the site where I rented it from gave me a slip stating it was already cracked. Then he didn't like my rate I got car for from other dealership and tried to change the rate I had to call original dealer to get rate changed back. Watch this guy he's a crook I'll be reaching out to BBB to report.
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October 2022 by Joy G.
I had goofed and made a reservation at a neighboring car rental agency for the wrong day. They didn't have any cars left on the day we needed it, so we drove over to this AVIS and tried. The gentleman was so nice and accommodating. He had to override a couple things because they cut off walk-in rentals at a certain time on Saturdays and we arrived past that time. He got us the car but then said that the computer kept assigning it as a week-long rental even though we just needed it a couple days. He had to do a little more over-riding to get it where we needed it. Its quite possible he charged us the weekly rate when we drove off with the car. However, there was a little bit refunded when we returned it, so I think it eventually evened out. The guy working that day saved my behind because all rental places close early on Saturday and we didn't have time to try out another place if AVIS didn't have anything for us. I'm so grateful for this location pulling through.
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June 2022 by Gilbert Salinas
This place is terrible the doors were locked at 10 am no one in sight even tho the sign says open stay away from this place never again will I go there
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May 2022 by Robert Faulkner
Friendly and very clean place.. and hardly any wait time
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March 2022 by Avery Anderson
For now on I will be renting my vehicles through Avis, unlike others that I’ve went to customer service here phenomenal and I will visit this place again on my next business trip!
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October 2021 by Chris Long
Much better than the other Avis local shop. Good smooth fast easy returns
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October 2020 by Doug Paulsen
Car was dirty and disgusting. Inside front windshield looked like the used a grease rag to wipe it and was so smeared I could not see through it. A sign inside the office said cars were 100% smoke free yet when I got in the car it smelled like someone had just smoked a pack of cigarettes. Total disappointment considering their commercials pledging to clean and disinfect all cars. Car was disgusting!!
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September 2020 by Hannah H.
Great location. Was greeted upon entrance by a super friendly staff. They were quick and accommodating!
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September 2020 by Ben H.
Great experience working with them. Quick and easy process. Car was nice and clean!
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August 2020 by Liane Daniels
Always very curtious to me. I love this location
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August 2020 by Abraham Diana
Wow where do I start. 1st visit they ran our credit card 4 times and we still did not get the vehicle we needed, of course after waiting an hour in line. made the mistake of giving Aavis a second chance, this time the vehicle was extremely dirty inside, so obviously it was not sanitized, posing a health hazard for my family. Extremely unprofessional and unsanitary, and during this pandemic that is absolutely unacceptable. Go enterprise or any other place but Aavis.